[Hiring] Billing Specialist @Kasa

Role Description

Kasa is searching for a remote Guest Billing Specialist to join our Guest Experience team, reporting to the Senior Manager of Guest Communications. As a Guest Billing Specialist, you will help build Kasa's global brand by:

• Ensuring reservation accuracy
• Resolving guest billing inquiries
• Performing recurring audits to maximize guest satisfaction and financial reporting accuracy

You will have an opportunity to see firsthand how we take care of our guests and also have insights into the revenue side of the business.

Qualifications

• At least one year of administrative, audit, billing, or hospitality experience
• Proficient in Microsoft Excel and/or Stripe; accounting background preferred but not required
• Excellent attention to detail and strong time-management skills
• Highly motivated and able to maintain efficiency while working independently
• Proactive by nature and can act decisively when needed
• Team player who is committed to uplifting coworkers and the company

Requirements

• Experience in an administrative, night/sales audit, AR, or billing role

Benefits

• Remote Work: Flexibility as a core value, with over three-quarters of the team working remotely
• The Pay: The starting base pay for this role is $8.50