[Hiring] Associate Director Technical Producer @Stitch Consulting Services, Inc.

Role Description

As an Associate Director, Technical Producer, you lead a team of Technical Producers (aka Stitch's version of email developers) and set the technical bar. You’re a people leader first and a technical authority a very close second. Both jobs are real, and you do both well.

• Own the performance, growth, and retention of a team of Technical Producers.
• Guide the hard stuff: net-new Braze deployments, platform migrations, gamification builds, custom preference centers, API-triggered messaging, and advanced automation logic.
• Operate at the executive level with clients, navigating org charts and building long-lasting relationships.
• Define solution patterns that become our standards and grow the next generation of Stitch Technical Producers.

Qualifications

• 7–10 years of hands-on experience with marketing technology and customer engagement implementations.
• 5+ years in consulting, with proven success driving high-impact work for enterprise-level clients.
• 2+ years of direct people leadership experience.
• Experience leading teams of 6–8 direct reports or more.
• Expert-level HTML, CSS, and Liquid, plus working JavaScript knowledge.
• Deep experience with marketing automation or customer engagement platforms, including advanced features like gamification, API integrations, and custom preference centers.
• Executive presence and client-facing experience within an agency or consultancy.
• Deep, everyday experience with AI code editors (like Cursor), and the ability to lead a team in adopting them.
• Must have legal authorization to work in the United States or Canada without employer sponsorship, now and in the future.

Requirements

• Manage, coach, and develop a team of Technical Producers across levels.
• Keep utilization, quality, and delivery on track.
• Shape an employee experience rooted in our Common Threads and a proactive, solution-first mindset.
• Own onboarding for new Technical Producers with clear standards and hands-on support.
• Partner with Delivery leadership, Operations, and Talent on staffing plans and hiring profiles.
• Guide the team through complex implementations and define solution patterns and standards.
• Ensure key processes and design reviews happen consistently.
• Manage your own time to hit your billable target while leading your team.
• Occasional travel, up to 20%, for client meetings, workshops, and onsite engagements.

Benefits

• Medical, dental, vision, and life insurance.
• 401k with company match.
• Flexible PTO policy.
• Monthly tech stipend.
• Paid parental leave.
• In-person onboarding experience at our HQ in Indianapolis, Indiana.
• Mental well-being support.