[Hiring] Application Analyst/Trainer II - Epic Ambulatory @Singing River Health System

Role Description

The Application Analyst I achieves knowledge of each appropriate application and serves as a bridge between vendors, end users, and team members. The Analyst I conducts regular day-to-day communication with internal teams, application vendors, clinical and business representatives, as well as subject matter experts to tailor the different system(s) to fit the organization's needs. He/She assists in performing analysis of workflows, data collection, report details, and other technical issues associated with the use of different applications as needed. The Analyst I is a support contact and works with other members of the team in coordinating efforts and status updates with end users and operational stakeholders.

Qualifications

• High school diploma or equivalent required.
• Bachelor’s Degree in computer science, mathematics, clinically related field, or equivalent experience may be considered.
• Current certification in Epic applications required in the first 90 days of employment.
• Must maintain Epic certification(s) including the completion of required training to maintain certification.
• Must have de-escalation training completed by the end of position orientation (90 days).
• Must have appropriate level of de-escalation training.

Requirements

• A minimum of one (1) year experience in developing, implementing, operating, or maintaining information systems in an integrated healthcare delivery system, including hospitals and/or clinic settings.
• Previous installation experience with healthcare systems databases and interfaces in hospitals and/or clinic settings or with a healthcare system vendor preferred.
• Assisted with project management or project execution experience on small projects preferred.
• Work is moderately sedentary: involves sitting with regular requirements to move about the office, move about the facility, and to travel to another facility within the SRHS service area.
• Work involves using repetitive motions: substantial movements of the wrists, hands, and/or fingers while operating standard office equipment such as computer keyboard, copier, and 10-key.
• Must be able to perceive the nature of sound at normal speaking levels with or without correction; the ability to make fine discriminations in sound.
• Work requires close visual acuity and the ability to adjust the eye to bring an object into sharp focus.
• Must be able to be active for extended periods of time without experiencing undue fatigue.
• Must be able to work flexible hours.
• Work requires participation in a rotating on-call schedule with other members of the Epic team.

Benefits

• Opportunity to work in a supportive and collaborative environment.
• Engagement in meaningful work that impacts the community.
• Flexible working hours.
• Participation in ongoing training and professional development.