[Hiring] Senior Professional Services Consultant @Zscaler

Role Description

We are looking for a Senior Professional Services Consultant to join our team. This is a Remote (U.S., Eastern Time Zone / DMV area preferred) role reporting to the Sr. Manager of Professional Services in the Public Sector Professional Services team. As a Senior Consultant, you will build long-term, trusted advisor relationships with customers to deliver tailored security solutions. You will design and execute transformative security processes using Zscaler’s suite of products, ensuring our clients achieve a future-proof security posture while advocating for customer needs with cross-functional teams to influence product development.

U.S. citizenship is required for this position due to the nature of the assigned customer base.

What you’ll do (Role Expectations)

• Build long-term, trusted advisor relationships with customers to deliver tailored zero trust solutions
• Design and execute solutions using Zscaler’s suite of products, including SDWAN, CASB, Shadow IT, and SaaS integrations
• Collaborate with stakeholders to envision and implement future-proof, transformative processes
• Advocate customer needs with cross-functional teams to influence product development
• Produce documentation, best practices, and demos to enable organizational growth

Who You Are (Success Profile)

• You thrive in ambiguity, seeing it as the raw material to build something meaningful.
• You act like an owner, operating with integrity and leveraging dynamic range between high-level strategy and hands-on execution.
• You are a problem-solver, focused on finding solutions to challenges.
• You are a high-trust collaborator, ambitious for the team and embracing ongoing feedback.
• You are a learner with a growth mindset, actively seeking feedback for personal development.

What We’re Looking for (Minimum Qualifications)

• Foundational understanding of AI/ML technologies and experience leveraging, securing, or positioning AI-driven solutions.
• U.S. Citizenship is required for this position due to the nature of the assigned customers.
• 8+ years of professional experience in network engineering, network security, or professional services.
• Bachelor’s degree in Computer Science, Computer/Electrical Engineering, or a related field.
• Advanced proficiency in LAN/WAN routing, HTTP Proxy technologies, SSL interception, and troubleshooting BGP and OSPF.
• Ability to be granted and maintain a Public Trust or DoD/DoW security clearance/access, with willingness to travel to customer sites as needed (up to 40% travel).
• May require transitioning from remote to working onsite in a government or Zscaler facility in Crystal City, VA or the DC Metropolitan Area.

What Will Make You Stand Out (Preferred Qualifications)

• Active or recent (within last 10 years) DoD/DoW security clearance (SECRET or TS).
• Industry certifications such as CISSP, CISM, CCSP, CCNP, CCIE, or ZDTE.
• Experience architecting successful SDWAN solutions.
• Experience implementing AI-driven network security tools, predictive threat intelligence platforms, or automated security operation workflows.

Benefits

• Various health plans
• Time off plans for vacation and sick time
• Parental leave options
• Retirement options
• Education reimbursement
• In-office perks, and more!