[Hiring] Analyst, Client Solutions @The Straits Network

Role Description

We are seeking a Client Solutions professional with 1–2 years of experience for a remote contractor position in the Philippines, with a preference for candidates based in US business hours. This is a client-facing role involving expert engagement management, research support, and client servicing. The ideal candidate is fluent in English and comfortable working in a fast-paced, global, remote environment.

Key Responsibilities

• Client & Expert Engagement Management
  • Manage end-to-end expert matching between clients and industry experts, with a focus on projects.
  • Ensure timely and high-quality delivery of expert insights.
  • Coordinate effectively between clients and experts across regions.
• Research & Consulting Support
  • Support clients with market research, industry benchmarking, and competitive analysis focused on projects.
  • Translate client requirements into structured research outputs.
  • Provide clear and actionable insights to support decision-making.
• Client Support & Delivery
  • Support ongoing client engagement and project execution.
  • Assist in managing client requests and ensuring smooth delivery of outcomes.
  • Help maintain high client satisfaction and responsiveness.
• Cross-Functional Collaboration
  • Work closely with internal global teams to deliver projects.
  • Ensure seamless coordination across time zones and stakeholders.
  • Support efficient execution of client deliverables in a remote setup.

Qualifications

• 1–2 years of experience in consulting, research, recruitment, client servicing, or related fields.
• Strong proficiency in English (mandatory).
• Strong communication and interpersonal skills.
• Analytical thinking and research capability.
• Ability to work independently in a remote, fast-paced, target-driven environment.
• Self-motivated, proactive, and detail-oriented mindset.
• Interest in consulting, markets, and business strategy.

Requirements

• Location: Remote – Philippines (US business hours).
• Experience Required: 1–2 years.
• Language Requirement: English (professional level).
• Employment Type: Contractual.

Additional Information

• LYNK employees & contractors are prohibited from trading Restricted Securities (defined as any security whose performance is linked to a single company) for any Personal Trading Account.
• All new joiners are required to undergo a background check.