[Hiring] Business Immigration Paralegal @Pearl

Role Description

As an Immigration Paralegal, you'll build and maintain digital case files, draft USCIS forms and exhibit lists, input and track case data across cloud-based platforms, and coordinate client communications by email and video call. You'll join scheduled attorney calls to take notes and surface case details in real time, and support petition assembly under attorney direction.

Core Responsibilities

• Case File Building & Maintenance
  • Build and maintain digital and physical client files in SharePoint
  • Save, name, and organize documents received via email per firm naming conventions
  • Input and update case data across Salesforce (customized) and Docketwise
  • Maintain accurate file structure across active case lists
• USCIS Form & Document Drafting
  • Draft government forms (basic immigration filings)
  • Prepare exhibit lists for petitions
  • Prepare notice of filing and public access file documents
  • Support petition assembly under attorney / senior paralegal direction
• Client Communication & Coordination
  • Send reminders, confirm receipts, update clients on case status
  • Coordinate document gathering from clients via email
  • Join Zoom calls with attorneys (taking notes, surfacing case-specific info on cue)
  • Handle scheduling and basic non-legal client questions; escalate all legal questions to attorneys
• Tool & Process Mastery
  • Operate fluently in Microsoft 365, Teams, Adobe, Salesforce, Docketwise, SharePoint
  • Use AI tools (Claude, Perplexity) for drafting and research support
  • Follow firm's training matrix and progress tracking
  • Adapt to platform changes (Docketwise transition planned)
• Continuous Learning
  • Read into immigration law via firm's digital law library
  • Self-direct learning across visa categories (A–Z)
  • Track USCIS policy updates relevant to active casework

Qualifications

• 1–3 years of administrative, operations, legal support, or office experience
• Proficiency with Microsoft 365 (Outlook, Excel, Word) and Adobe Acrobat for document preparation and handling
• Hands-on experience with cloud-based CRM and document management platforms (e.g., Salesforce, SharePoint, or comparable)
• Experience preparing, organizing, and reviewing documents for completeness and accuracy before submission
• Experience coordinating client communication through email and video calls (e.g., Zoom, Microsoft Teams)
• B2+ English (CEFR) for direct, client-facing written and verbal communication

Requirements

• Prior U.S. immigration law or USCIS-related experience
• Familiarity with immigration or legal case management systems (Docketwise, Litify, or Neos)
• Previous law firm experience in any practice area
• Spanish fluency in addition to English
• Experience using AI tools (e.g., Claude, Perplexity) in professional workflows

Benefits

• Competitive Salary: Based on experience and skills
• Remote Work: Fully remote—work from anywhere
• Team Incentives: Recognition for maintaining 100% CRM hygiene and on-time reporting
• Generous PTO: In accordance with company policy
• Health Coverage for PH-based talents: HMO coverage after 3 months for full-time employees
• Direct Mentorship: Guidance from international industry experts
• Learning & Development: Ongoing access to resources for professional growth
• Global Networking: Connect with professionals worldwide

Our Recruitment Process

• Application
• Screening
• Skills Assessment
• Top-grading Interview
• Client Interview
• Job Offer
• Client Onboarding

Ready to Join Us?

If this role aligns with your skills and goals, apply now to take the next step in your journey with Pearl.