[Hiring] Supply Account Manager @Xsolla

Role Description

We are seeking a results-driven Supply Account Manager to join our team and play a key role in scaling revenue and strengthening gaming publisher relationships. This individual will be responsible for onboarding new partners, expanding existing accounts, and delivering measurable business outcomes through data-driven strategies and cross-functional collaboration.

Above all, this role calls for a problem solver. Publisher partnerships rarely move in a straight line — integrations hit snags, performance dips unexpectedly, priorities shift, and partners come to you with problems that don't have an obvious playbook. The ideal candidate is entrepreneurial, analytical, and energized by ambiguity: someone who digs into root causes, tests hypotheses, and drives a partner's issue to resolution rather than escalating and waiting.

This role also carries real relationship weight. You will manage strategic accounts where the primary point of contact is often a VP, Head of Monetization, or C-level executive at the partner organization. You need to be as comfortable presenting a quarterly business review to an executive audience as you are debugging a tracking discrepancy with an engineer — shifting fluidly between technical depth and executive-level framing depending on the room.

Responsibilities

• Partner Growth & Account Management
  • Guide new publisher integrations from onboarding through launch.
  • Nurture long-term monetization partnerships.
  • Expand existing accounts by driving adoption and incremental revenue growth through Xsolla's Offerwall.
  • Balance multiple accounts and priorities in a fast-paced environment, consistently delivering results under shifting timelines.
  • Maintain deep knowledge of mobile advertising, the rewarded ecosystem, and app monetization models to ensure partner strategies stay competitive.
• Problem Solving & Diagnostics
  • Serve as the first line of defense when a partner reports a performance drop, integration bug, or unexpected revenue anomaly.
  • Analyze data to uncover trends, diagnose challenges, and recommend optimization strategies that drive measurable revenue impact.
  • Own ambiguous, cross-functional problems end-to-end — coordinating with product, engineering, and operations.
  • Anticipate downstream issues before they escalate, using pattern recognition from past partner problems.
• Strategic Relationships & Executive Communication
  • Own and cultivate strategic relationships with senior and executive stakeholders at publisher partners.
  • Prepare and deliver executive-level business reviews, business cases, and growth roadmaps.
  • Tailor communication style and depth to the audience.
  • Represent Xsolla in high-stakes conversations where executive trust and credibility directly influence partner retention and growth.
  • Collaborate cross-functionally with internal product, operations, and technical teams.

Qualifications

• 3+ years in digital media, mobile advertising, programmatic, or related SaaS/AdTech account management, sales, or business development.
• Demonstrated ability to grow client portfolios, negotiate partnerships, and achieve or exceed revenue targets.
• A structured approach to ambiguity — comfortable breaking down a messy, undefined problem into testable pieces.
• Track record of resolving complex, cross-functional issues independently.
• Genuine curiosity about "why" — treats every escalation or performance dip as a question to be answered with data.
• Resilience and resourcefulness when the first solution doesn't work.
• Comfortable interpreting data sets (e.g., KPIs such as CPM, CTR, LTV, retention, or ARPU).
• Exceptional written, verbal, and presentation ability.
• Demonstrated experience managing strategic relationships with VP or C-level contacts.
• Understanding of mobile ecosystems, rewarded ads, ad monetization strategies, and performance marketing models.
• Proactive, entrepreneurial, and results-driven; thrives in fast-moving environments.
• Proficiency in productivity and analytics tools (e.g., Google Sheets, BI dashboards, CRM platforms, and presentation software).

Benefits

• 100% company-paid medical, dental, and vision plans.
• Unlimited Flexible Time Off.
• A personalized career roadmap for each employee.
• Investment in professional development through training and educational opportunities.