[Hiring] Referral Program Manager @Political Asylum Lawyers

Role Description

In this role, you’ll be an integral part of our team’s mission of helping immigrants secure their future in the United States through asylum. You’ll work collaboratively across our firm to ensure clients receive the highest quality support throughout their journey to safety. Your specific responsibilities will align with your expertise and our current operational needs, but all roles share our commitment to excellence, compassion, and results.

The Referral Program Manager plays a vital, strategic role within the firm:

• Lead our Client Relationship Program, conducting intentional check-ins, celebrations, and milestone conversations with current and former clients.
• Ensure clients feel remembered, supported, and genuinely connected to the firm long after their legal matter concludes.
• Deepen trust, uncover evolving needs, and reinforce our commitment to lifelong client relationships.
• Lead a structured client referral initiative to transform positive client experiences into a consistent source of new matters.
• Serve as the primary steward of our Team 100 Referral Ecosystem, nurturing relationships and maintaining accurate partner data.
• Manage communication cadences and ensure the ecosystem remains active, engaged, and aligned with our mission.

This position is central to strengthening both client relationships and professional partnerships, and it plays a direct role in driving the firm’s long-term growth, reputation, and community impact. This role is open to candidates located in Argentina.

Qualifications

• Fluency in Spanish and English
• Experience working with U.S.-based clients, professionals, or partner networks
• Warm, confident communicator comfortable with outbound calls
• Strong organizational skills and exceptional attention to detail
• Comfortable using or learning CRM systems (HubSpot preferred)
• Ability to handle sensitive information with professionalism and discretion

Requirements

• Experience in immigration services, legal services, client success, or partnership management (preferred)
• Familiarity with referral ecosystems or professional networking (preferred)
• Experience working with diverse, multicultural communities (preferred)
• Proficiency with Google Workspace, especially Google Sheets (preferred)

Benefits

• Monthly salary range of USD 1,900 - 2,200 gross, commensurate with experience and qualifications
• 11 U.S. federal holidays off (paid) regardless of your location
• Week between Christmas and New Year's — office closed, fully paid
• Local holiday work compensated per your country's labor laws
• Three weeks of paid vacation annually
• Comprehensive training program — we invest in bringing you up to speed on our systems, content processes, and best practices
• Mentorship and collaboration — learn from experienced team members and contribute your expertise
• Career advancement paths — we promote from within and create opportunities
• Work from anywhere — this position is open to candidates based in Argentina
• Equipment support — stipend or provided equipment to set up your home office, available after 4 months on the job

How to Apply

To apply, please submit a resume and a cover letter, both of which must be in English. Your application won't be considered without a cover letter. Your cover letter should explain why you're uniquely qualified for this particular position, and why you would be a great fit for our law firm. Generic, copy/paste cover letters will be discarded. Upload your cover letter and resume, in PDF format, through the software program where you're viewing this announcement. Please do not call or email us about this opening.