[Hiring] Life Science Account Partner @Salesforce

Role Description

The ideal candidate is a Transformation thought leader and strategic seller who can shape and secure our Life Sciences programs. This isn't a traditional sales role; it is a 'player-coach' position for a strategist who can command executives and convert abstract AI visions into multi-million dollar commercial mandates.

• As a high-octane problem solver, you will engineer the commercial roadmap and services propositions that accelerate tangible business outcomes.
• You are the strategic orchestrator of the account, possessing the organizational rigor to document complex workstreams that align cross-functional stakeholders.
• Conduct a unified "One Salesforce" pursuit, aligning Distribution Sales, Product, and Customer Success.
• The Account Partner (AP) leverages prior experience leading customer experience, digitization, or sales/service/marketing transformation programs.
• APs ideally have led multiple transformation programs, helping paint the picture of the customer’s vision and driving execution to achieve desired value and outcomes.
• The candidate is confident, experienced, and credible in the C-Suite, with an unwavering ability to influence action and results.

Impact

• Success will be defined by your ability to bridge the gap between a client’s strategic aspirations and high-stakes execution, resulting in bookings, program revenue, and software consumption.
• You will help Salesforce move beyond the role of a traditional vendor to become an indispensable strategic steward for our most complex Life Sciences accounts.
• Your goal is to engineer and secure large-scale services programs that ensure customers realize the full, transformative ROI of their CRM, AI, and Data investments.
• The primary measurement of success in this AP role is the orchestration and closure of high-complexity, multi-million dollar services pursuits.

Responsibilities

• Commercial Orchestration
  • Lead E2E go-to-market motion to build 7-figure proposals to accelerate customer value in partnership with cross-functional teams across License Sales, Product, and Services.
  • Serve as the primary conductor for Digital Transformation roadmaps and operating models, moving customers from Legacy Systems to AI-First Enterprises.
  • Act as the closer for complex services pursuits, leveraging compelling direct & indirect communication to align diverse CxO stakeholders (e.g., CIO, CFO, Head of Commercial Ops).
• Account Strategy & Growth
  • Drive account planning across strategic Life Sciences customers, designed to deliver customer value by mapping program outcomes to commercial milestones.
  • Self-originate pipeline and accelerate high-value opportunities by identifying untapped value within the Life Sciences ecosystem.
  • Demonstrate commercial excellence through rigorous territory planning, deal progression, and close plans.
• Executive Leadership & Value Realization
  • Engage at the CxO level positioning yourself as a long-term trusted advisor from initial vision white-boarding through Program Executive Steering Committee meetings.
  • Inspire cross-functional teams, often leading with indirect authority across matrixed teams, including with various internal executive sponsors and external partners.
  • Utilize industry and market trends to build tangible pathways to drive scalable and sustainable Agentic innovation.

Minimum Requirements

• 4+ years experience leading technology transformation programs at Fortune 500 companies.
• 5+ years of management or internal consulting experience leading large strategic programs, including business development, management of client relationships, and/or delivery oversight.
• Expertise in at least one of the following areas: Sales, Service, Marketing, Omni-channel, Customer Experience, Technology Delivery, and Operations.
• Present business value led pitches and effectively negotiate terms with commercial rigor & sound business judgment.
• Experience managing C-suite customer relationships and executive objection handling.
• Demonstrated ability and willingness to balance strategic thinking and ‘roll up sleeves’ to drive customer and team success.
• High emotional intelligence, including empathy, curiosity, and desire to improve and constantly learn.
• Travel is a meaningful part of this role. Ability to travel up to 50%.
• Degree or equivalent relevant experience required.

Preferred Qualifications

• Track record of strong performance across blended consultative sales, technology sales and/or technology program delivery.
• Experience owning pursuit teams and participating in the proposal development process; demonstrated negotiation and conflict management skills.
• Experience leading client, internal teams, and partners without positional authority in all three facets of digital transformation: technology, business, and culture change.
• Strong technical acumen and experience working with technical teams.
• Prior role as an executive with excellent verbal, interpersonal, and presentation skills, with a track record of decisive decision making.
• Experience selling and/or delivering Professional Services in a context similar to Salesforce or a Global System Integrator type environment.

Benefits

• Time off programs.
• Medical, dental, vision, mental health support.
• Paid parental leave.
• Life and disability insurance.
• 401(k).
• Employee stock purchasing program.