[Hiring] Key Account Manager @Clinigen

Role Description

We are seeking a proactive Key Account Manager responsible for managing specialty products/accounts across Western Australia. This position is pivotal in fostering client relationships, engaging healthcare professionals, and optimizing distribution channels to support patient access to innovative therapies.

On a day to day basis, this role will see you responsible for:

• Account Management and Client Engagement
  • Develop and maintain expert knowledge of local supply and distribution channels, building relationships with key stakeholders to maximize portfolio performance and uncover new business opportunities.
  • Manage trade and wholesale channels to enhance existing and future Link products and services.
  • Ensure comprehensive awareness of product and service offerings among healthcare professionals, procurement teams, and financial decision-makers in hospitals and distribution channels.
  • Facilitate effective communication and strategic value propositions tailored to the needs of varied stakeholders.
  • Establish and nurture positive customer relationships, ensuring satisfaction and fulfilling contractual obligations, which will enhance Link's corporate reputation and success in tender submissions.
  • Utilize cross-functional collaboration to maximize business opportunities and drive customer satisfaction.
• Strategic Territory Management
  • Collaborate with internal stakeholders to streamline tender evaluation processes and submissions.
  • Identify and implement strategies for product portfolio placement at local and regional levels.
  • Conduct market analysis to identify and evaluate future business opportunities.
  • Create, maintain, and execute strategic account plans aimed at fostering growth and optimizing local engagements.
  • Leverage CRM systems for managing customer interactions, ensuring accurate insights and up-to-date local intelligence.
  • Attend industry conferences and events as necessary, complying with local laws and regulations.
  • Deliver on sales targets and launch KPIs effectively and efficiently.

Qualifications

• Degree in Life Sciences or a related field is preferred.
• Demonstrated expertise in the local market.
• Proven track record of achieving revenue, profit, and sales targets.
• Exceptional communication, interpersonal, and presentation skills.
• Strong organizational capabilities with a demonstrated history of independent work.
• Able to operate both strategically and tactically across accounts.
• Experience engaging with local wholesalers and tender groups across the supply chain.
• Prior successful sales experience and/or account management experience within a hospital environment is essential.
• Ability to innovate and solve problems effectively.
• Competency in forecasting and analyzing market trends to propose beneficial solutions.
• Relentless focus on achieving desired outcomes and delivering impactful results.