[Hiring] Head of Account Management @infingame

Role Description

As a Head of Account Management, you will become a part of our journey at Infingame. Your future responsibilities include:

• Own and drive the Account Management strategy in line with company goals and revenue targets.
• Maintain a strong understanding of the product ecosystem, operator markets, and commercial models.
• Lead and develop the Account team, defining clear responsibilities, KPIs, and performance expectations.
• Oversee daily account operations, priorities, and client satisfaction across key operators.
• Build and maintain strategic relationships with operators and support commercial negotiations when required.
• Develop a structured upsell strategy for the Account team, create upsell plans per account, and ensure consistent execution and monitoring.
• Track account performance, revenue growth, and upsell progress, identifying optimisation and growth opportunities.
• Ensure strong cross-functional collaboration with Partnerships, Legal, Finance, Technical, and Product teams.
• Own and optimise account-related processes, documentation, and internal tracking tools.
• Provide regular performance reporting and insights to top management.

Qualifications

• Experience in similar positions (Account Manager) 3 years+.
• Advanced or Fluent English.
• Good knowledge and clear understanding of the gambling industry.
• Experience in working with budgets, marginality, contracts, and invoices.
• Strong social skills and a natural talent for connecting with people, experience in business and contract negotiations.
• Team management skills and ability to lead.
• Ability to meet goals.
• Excellent interpersonal, organizational, and problem-solving skills.
• Ability to go on business trips.

Benefits

• Work remotely from anywhere in the world, or join us in a hybrid format if you’re based in Bratislava.
• English and Slovak lessons, professional courses, and support for continuous learning and growth.
• 21 paid vacation days and additional public holidays based on the Ukrainian or Slovak calendar.
• Health insurance in Ukraine and abroad, paid sick leave, and access to a corporate psychologist.
• No unnecessary bureaucracy, no complicated hierarchies — just open communication.
• Opportunities to learn, celebrate, and spend time together through international exhibitions, conferences, and team events.

Company Description

Infingame is an iGaming aggregator that gives online casino operators a single point of access to a broad range of games and gaming services, connecting them with more than 200 content suppliers worldwide. Built with performance and stability at its core, our platform delivers fast spin times and reliable connections across global markets — making us a trusted partner for operators with international ambitions.

Recognized within the gaming industry, including a shortlist for “Aggregator of the Year” at the SiGMA World Balkans & CIS Awards, we focus on building stable, flexible infrastructure that supports long-term growth for our partners, regardless of their scale or market.

Our culture is built on trust, collaboration, and ownership. We encourage people to take initiative, share ideas openly, support one another, and grow together. Everyone has a voice, and every contribution matters.