[Hiring] Insurance Recruitment Account Manager @Employmate

Role Description

We are recruiting an experienced Insurance Recruitment Account Manager to join a growing recruitment business providing specialist recruitment services to the Australian market. This opportunity requires a recruitment professional with proven experience managing the complete 360 recruitment lifecycle and a strong background recruiting specifically within the insurance sector.

The successful candidate will be responsible for developing and maintaining client relationships while managing recruitment assignments from initial consultation through to successful placement. You will act as a trusted recruitment partner to clients and candidates, providing professional advice, identifying suitable opportunities and ensuring a positive recruitment experience. Alongside managing existing relationships, you will be expected to proactively identify new business opportunities and contribute to the growth of the recruitment operation. This position requires a commercially focused individual who is comfortable working independently, engaging directly with clients and delivering against recruitment and business development targets.

Key Duties and Responsibilities

• Oversee all stages of the 360 recruitment lifecycle including client acquisition, business development, candidate sourcing, interviewing, placement management and post placement follow up.
• Develop and maintain professional relationships with clients and candidates to support ongoing recruitment success.
• Consult with clients to understand hiring requirements, organisational culture, recruitment challenges and ideal candidate characteristics.
• Proactively identify suitable insurance professionals through LinkedIn, recruitment databases, job boards and targeted headhunting activities.
• Conduct comprehensive candidate screening and interviews to evaluate qualifications, relevant experience, communication ability, cultural fit, career goals and professional motivations.
• Compile and present suitable candidate shortlists to clients together with clear recommendations.
• Provide candidates with relevant client opportunities and professional guidance to support informed career decisions.
• Arrange interviews and ensure timely communication and feedback between clients and candidates.
• Coordinate offers, support negotiations and manage candidate onboarding activities.
• Identify prospective clients and pursue opportunities to generate additional recruitment business.
• Consistently work towards agreed recruitment activity, placement and business development targets.
• Maintain accurate and current candidate and client records within the recruitment management system.

Qualifications

• Proven experience in a full 360 recruitment position with direct responsibility for managing both clients and candidates.
• Demonstrated recruitment experience specifically within the insurance industry.
• Strong client relationship management experience with the confidence to engage professionally with decision makers.
• Excellent spoken and written English communication skills.
• Advanced candidate sourcing, interviewing and qualification skills.
• A confident, resilient and commercially focused approach to recruitment.
• Ability to work autonomously while maintaining high levels of productivity and achieving performance targets.
• Willingness and commitment to consistently work Australian business hours.
• Flexibility to accommodate candidate discussions outside standard working hours when required, particularly with professionals such as doctors who may only return calls after hours.
• Proven ability to engage candidates, establish trusted relationships and provide valuable career guidance and employment options.
• Strong influencing, negotiation and interpersonal skills.
• Ability to understand new concepts and quickly learn complex information.
• Familiarity with JobAdder as a recruitment management system would be an advantage.

Requirements

• Candidates with previous international recruitment experience will be strongly preferred.
• Experience managing recruitment assignments across different international time zones would be particularly beneficial.
• Applicants should be able to demonstrate a history of successfully working outside conventional South African business hours and maintaining consistent availability for international clients and candidates.
• A genuine willingness to work Australian business hours on an ongoing basis is essential.

Ideal Candidate

The ideal candidate is a relationship focused recruitment professional who combines strong commercial awareness with excellent interpersonal skills. You will be confident communicating with clients, identifying business opportunities and supporting candidates through important career decisions. You should demonstrate resilience, professionalism and the ability to establish credibility quickly with both clients and candidates. The overall number of years spent in recruitment is flexible. However, proven 360 recruitment experience and previous insurance recruitment experience are mandatory. Candidates who demonstrate strong communication skills, cultural alignment, commercial confidence and the ability to represent the recruitment business professionally will be particularly well suited to this opportunity.