[Hiring] Marketplace Account Specialist @Petra Brands

Role Description

We are looking for a motivated Independent Retailer Account Executive to support our growing independent retail business, with a strong focus on assisting in managing all Faire.com operations across our portfolio. This is an excellent opportunity for someone who wants to work in marketplace operations and retailer relationship management.

• You’ll work closely with the Independent Retailer Account Manager to keep our storefronts running smoothly.
• Optimize listings, manage day-to-day retailer communication, and help turn opportunities into long-term partnerships.

Key Responsibilities

• FAIRE Support (House of Party, Roofus, Luna Naturals, Fomin)
  • Assist with product setup, pricing updates, and promotional campaigns on Faire.com.
  • Maintain accurate product and inventory data across Faire storefronts.
  • Support in optimizing listings, images, and product details to improve visibility and sales.
  • Monitor and respond to basic retailer inquiries with guidance from the Account Manager.
  • Track orders and coordinate with internal teams to ensure timely fulfillment.
  • Help troubleshoot platform-related issues in collaboration with the Account Manager.
• Wholesale Support
  • Research potential boutique and specialty retail partners across North America.
  • Support outreach campaigns via email, calls, and social media to connect with retailers.
  • Assist in preparing wholesale pitch decks, product bundles, or collection presentations.
  • Maintain and update CRM records to track conversations and retailer status.
  • Provide administrative support for wholesale contracts and order processing.

Qualifications

• 2–5 years of experience in account coordination, B2B sales support, marketplace operations, or ecommerce.
• Familiarity with independent retail or wholesale platforms (experience with Faire, Shopify, or similar tools is a plus).
• Strong attention to detail with good written and verbal communication skills.
• Highly organized, proactive, and eager to learn.
• Comfortable managing multiple tasks and deadlines in a fast-paced environment.
• Passion for consumer brands, retail, and building strong customer relationships.

Benefits

• Learn and grow under the mentorship of an experienced Account Manager.
• Get hands-on exposure to wholesale, ecommerce, and marketplace operations.
• Be part of a creative, global team with a portfolio of modern consumer brands.
• Competitive salary, growth opportunities, and a collaborative work culture.