[Hiring] Channel Partner Account Manager @US Green Building Council

Role Description

As the Channel Partner Account Manager, you'll have the opportunity to make a meaningful impact by helping advance the goals of USGBC and GBCI. In this role, you'll develop and maintain commercially productive relationships with service providers and channel partners that help customers discover, purchase, and successfully use appropriate USGBC/GBCI products and services.

You'll own partner business plans, relationship development, activation, coordinated enablement, and qualified joint commercial opportunities. You'll also strengthen partner-led distribution alongside direct customer relationships while maintaining clear end-customer ownership and accurate attribution of partner contributions.

You will support a global portfolio of channel partners and service providers across all regions, helping expand market reach, strengthen partner engagement, and support consistent commercial execution while accounting for regional market requirements.

You'll report to the Director of Account Management and work closely with regional directors, market leads, customer account management, client solutions, sales enablement, marketing, and product teams to support partner-led sales success across regions across all global regions and markets.

Assigned service providers and channel partners will span multiple products, regions, and approved commercial arrangements.

As an individual contributor within the global channel partner account management team, you will help develop scalable partner relationships, support joint business opportunities, and strengthen collaboration between channel partners and internal commercial teams worldwide.

Qualifications

• A minimum of five years of experience in business-to-business account management, business development, channel sales, or strategic alliances, including at least three years directly managing and developing channel, consulting, service-provider, or other commercial partner relationships.
• Demonstrated experience establishing joint business plans, activating partners, coordinating joint commercial opportunities and enablement, and measuring partner contribution.
• Experience evaluating partner business models, developing joint commercial plans, activating partner relationships, and maintaining executive and operational stakeholder engagement.
• Experience coordinating joint selling, lead handoffs, partner enablement, and account-engagement rules across customer-facing teams.
• Demonstrated commercial judgment and negotiation skills, including constructive conflict resolution and appropriate management of contractual or decision-making boundaries.
• Experience using CRM systems and commercial data to maintain partner records, monitor pipeline activity, assess engagement and conversion, and distinguish partner contribution from underlying sales.
• Experience managing or supporting channel partner relationships across multiple regions, markets, or business units.
• Demonstrated ability to collaborate with geographically distributed commercial teams and coordinate partner-led opportunities across different markets.
• Experience working with sustainability consultants, real estate service providers, building operators, certification ecosystems, or comparable advisory and implementation channels (preferred).
• Experience managing channel partner relationships that span multiple countries, regions, or commercial markets.
• Experience supporting partner-led business development within a multi-product or global professional services organization.
• Familiarity with partner recruitment, activation, enablement, and performance reporting frameworks.

Requirements

• Bachelor's degree in business administration, marketing, international business, communications, sustainability, or a related field required.
• Advanced degree in business administration, international business, marketing, or a related discipline preferred.
• Proficiency with Salesforce or a comparable customer relationship management (CRM) platform, including partner account management, contact management, opportunity tracking, pipeline reporting, and commercial activity documentation.
• Proficiency with Microsoft 365 applications, including Excel, PowerPoint, Word, Outlook, Teams, and SharePoint, or comparable business productivity and collaboration tools.
• Experience using CRM reports, dashboards, and commercial performance data to monitor partner engagement, opportunity conversion, and contribution to business objectives.
• Experience with digital collaboration, virtual meeting, and presentation platforms to support partner relationships and coordinate with global teams.
• Familiarity with partner relationship management (PRM) systems, partner portals, or comparable channel management tools is preferred.

Benefits

• Competitive compensation
• 401(k) with employer matching
• Professional development reimbursement
• Healthcare plan through Cigna that includes medical, dental, vision, and prescription drugs, with USGBC covering 100% of the premiums.
• Generous paid time off (12 paid holidays, 9 paid personal sick days, and based on career level either 2 to 3 weeks PTO).
• 6 weeks paid renewal leave after 7 years of continuous service

Logistics

• Location: This position is remote in the U.S.
• Work Schedule: Monday to Friday, 9:00 AM to 5:30 PM in candidate’s time zone. Flexibility to collaborate with partners and internal teams across international time zones may be required.
• Travel: Potential domestic or international travel for partner meetings, regional collaboration, and organizational events such as greenbuild, as business needs require.

EEO Statement

U.S. Green Building Council is an Equal Opportunity Employer. We celebrate diversity and are committed to creating an inclusive environment for all employees. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, pregnancy, national origin, age, sexual orientation, gender identity or expression, disability status, protected veteran status, or any other characteristic protected by law.