[Hiring] Account Manager @Mazzella Companies

Role Description

We are seeking a dynamic Account Manager to drive business growth and foster client relationships through a blend of field sales, digital engagement, and expert consultation. You will strategically collaborate with vertical business unit specialists to deliver personalized insights and showcase the unparalleled advantages of Mazzella Companies' crane to floor solutions.

Please Note: This is a regional position, and the selected individual may reside anywhere within the designated territory. Daily reporting to a specific branch location is not required.

What Success Looks Like:

• Become a trusted advisor to industrial customers throughout your territory.
• Learn how your customers operate and identify opportunities to improve safety, efficiency, and productivity.
• Help customers solve lifting, rigging, crane, inspection, and training challenges.
• Build long-term relationships with construction managers, plant managers, safety professionals, operations leaders, and purchasing teams.
• Introduce innovative solutions that reduce risk and improve operational performance.
• Partner with technical experts and industry specialists to deliver complete crane-to-floor solutions.
• Grow your territory by earning trust, uncovering opportunities, and creating value for customers.

Who Thrives in This Role:

• Our most successful Account Managers are naturally curious problem-solvers who enjoy being in industrial environments and helping customers succeed.
• You may be a great fit if you:
• Have experience in industrial sales, manufacturing, construction sales, operations, safety, engineering support, or industrial distribution.
• Enjoy building relationships and becoming a trusted resource.
• Are motivated by achieving goals and being rewarded for performance.
• Have mechanical aptitude and enjoy learning how things work.
• Like spending time with customers and solving real operational challenges.
• Take ownership of your success and work well independently.
• Want to continue learning and growing throughout your career.

Qualifications

• 3+ years of industrial sales or related industrial experience.
• Experience working with manufacturers, industrial facilities, contractors, or distribution customers.
• Strong communication and relationship-building skills.
• Mechanical aptitude and a passion for problem-solving.
• Ability to organize, prioritize, and manage customer relationships effectively.

Requirements

• Sell products and services within an assigned territory and utilize a consultative teaching approach through field visits, telephone sales, and digital contacts to new and existing customers; recommend product and service enhancements that increase sales and capitalize on margin potential.
• Understand customer base and Company products and services; seek opportunities to solve customer needs and provide solutions that meet customer requirements in all areas from production to maintenance through an industry expert perspective.
• Prepare, tailor, and present professional proposals that solve challenges and aid in closing business.
• Partner with inside sales department to achieve customer retention goals.
• Utilize the Company's customer relationship management system to maintain complete call records, gather business intelligence, and valid customer/account information which supports increased product sales goals.
• Lead prospecting and sales conversations with Service, Inspection, and Training by positioning with industry expert content and solutions and as one of the only true crane to floor providers through our Sell It All approach.
• Partner with Segment Managers and vertical experts to develop, monitor, and achieve segment/vertical targets and goals. Identify customer issues and partner with management to address any customer opportunities or threats.
• Plan, organize, and coordinate with management to qualify leads opportunities, projects, or contract management; provide appropriate and timely follow-up and information gathering for all provided and self-generated leads.
• Maintain knowledge of competitive landscape; maintain knowledge of current OSHA and ASME Standards.
• Other duties as assigned.