[Hiring] Associate Account Director @Petauri Health

Role Description

An Associate Account Director (AAD) is a professional who can begin to provide strategic insights and proactive solutions to challenges. This position requires strong project management, budgeting, and client service management skills. The AAD is a capable project and account manager who can handle a wide range of assignments and manages and provides strategic guidance for a large account, or a few smaller ones, with some senior account support. As a leader in the Client Services department, the AAD demonstrates the ability and wherewithal to deliver on our vision and performance goals.

Client Service

• Develop and deliver scientific communications solutions with Senior Leadership Team (SLT) guidance
• Develop project strategy with internal team and client team
• Grow and foster client relationships, building a stronger partnership
• Adhere to all company processes and procedures
• Provide project management and execution, including:
• Implement projects in alignment with client strategy
• Provide oversight to internal team members and collaborate with cross-functional and senior team members
• Conduct regular status meetings with the client project team, internal teams, and external contractors to ensure effective communication, work quality, project flow and process, and timeline development
• Support timeline management and project execution from inception to close
• Facilitate internal communications in collaboration with Project Management
• Review certain deliverables or materials for accuracy and quality
• Proactively assess project challenges, work with the team to identify and implement solutions
• Support team growth and development
• Provide mentorship to the junior level internal team on deliverables
• Develop strong relationships with internal writing, client services, graphics, and support teams
• May manage and develop a team of direct report(s)
• Provide mentorship and critical actionable feedback to team members
• Communicate clearly across departments and to senior management
• Execute live and virtual meetings, including:
• Ownership of all stages of the meeting planning process, from kickoff to onsite support
• Support onsite execution including client interfacing, participant registration, meeting planning and faculty management
• Develop, review and/or print onsite materials

Finance

• Develop and oversee accurate project budgets and timely distribution of invoices, milestone statuses, and reports
• Follow-up with clients on financial and administrative details
• Support development of project estimates and statements of work
• Understand the connection between accurate project- and client-specific financial records and the overall health of the organization

Business Development

• Attend and actively participate in brainstorms related to business development
• Participate in new business pitches when appropriate
• Encourage and facilitate organic growth on active accounts
• Support development of unique programming with SLT
• Ability to develop and articulate strategic recommendations to client and team
• Skilled in handling direct client contact and providing client counsel
• Skilled at conceptualizing and producing medical education solutions
• Can develop budgets independently and/or in conjunction with other team members
• Operates with a high degree of independence but knows when to rely on own judgment and when to seek the advice of supervisor and other team members
• Demonstrates proficiency in managing agency and client resources
• Is an organized, proactive account manager
• Exhibits well-developed presentation skills
• Is effective at working with cross-functional and remote teams
• Is a high energy, deadline-driven, accountable team player
• Demonstrates and ensures team aligns to Petauri values

Qualifications

• Bachelor's degree required
• 5 to 6 years experience in medical education, corporate or brand communications, pharmaceuticals, or a combination of all
• Oncology/Hematology experience is a plus
• Proficient knowledge of Microsoft Office Suite including Outlook, Excel, Teams, and SharePoint