[Hiring] Account Executive @TML Multistate Intergovernmental Employee Benefits Pool d b a TML Health Benefits Pool

Role Description

The Health Benefits Risk Pool (“Pool”) Account Executive is responsible for retaining Pool membership by building and maintaining strong relationships with members (the insured). They act as a trusted advisor, facilitating strategic discussions on health benefit design decisions within budgetary constraints. The Account Executive promotes member engagement and loyalty by highlighting the Pool's value and benefits and educating members on programs for better outcomes and lower costs.

They employ a consultative approach to understand member needs and develop recommendations. Responsibilities include:

• Pre-renewal strategic discussions
• Performance reporting
• Renewal negotiations
• Ensuring exceptional customer service, working closely with the Account Manager
• Presenting company products and services
• Assisting brokers/consultants with presentations
• Staying informed about competitor products and industry trends

Qualifications

• Proven success renewing and retaining client’s book of business
• Ability to develop strategic competitive market analysis
• Ability to compile, analyze and evaluate complex information, including claims data and reporting
• Exceptional communication and presentation skills and/or public speaking experience
• Ability to facilitate collaborative teamwork, with supportive leadership and mentoring skills
• Strong organization skills, ability to manage multiple priorities and strong follow-through
• Ability to meet all sales/service requirements at corresponding range criteria percentile
• Must be able to travel frequently, including overnight stays within Texas as necessary
• Full proficiency in the use of Salesforce and Microsoft Office (Word, Excel, PowerPoint, Teams, etc.)
• Technical ability to utilize TXHB online to look up group information and review historical documentation
• Thorough knowledge of current underwriting procedures for financing arrangements and benefit structures
• Thorough understanding of all TXHB benefits and services
• Practical knowledge of relevant laws and compliance regulations, including COBRA, HIPAA, handling Personal Health Information (PHI)

Requirements

• Texas General Lines license—life, accident, health, and HMO Insurance License, preferred
• 3 - 5 years of experience in sales, account management, or benefit plan management for fully insured health benefits and/or insurance products
• 3 – 5 years of experience working with a variety of healthcare plans and administrative services
• A strong working knowledge of the changing vendor landscape including new entrants into the marketplace
• 5 years of experience servicing or selling group health benefits administration, stop-loss and/or insurance products (preferred)
• Bachelor’s degree or equivalent experience in healthcare/benefits/insurance environment (preferred)
• Experience in guiding benefit design decisions, funding strategy, etc. (preferred)

Benefits

• 100% Remote - onsite as required (MON-FRI)

Physical Demands

• Ability to speak/hear clearly to communicate by phone or in person
• Ability to frequently stand, sit and walk
• Ability to frequently lift and/or move up to 10 pounds and occasionally lift and/or move up to 25 pounds
• Ability to travel on a regular basis
• Valid Texas driver’s license and ability to drive throughout the state for in-person visits

Work Schedule

• 8:00 AM - 5:00 PM (MON-FRI)