[Hiring] Account Director @OCS Group

Role Description

This is an Account Director level role focused on a prestigious London-based contract with full operational, commercial, engineering, and client leadership responsibility.

• Leadership & Contract Management
  • Proven experience leading large, complex Hard FM contracts.
  • Ability to inspire and manage multidisciplinary engineering and facilities teams.
  • Strong track record of creating a positive culture focused on safety, inclusion, performance, and customer service.
• Commercial & Financial Accountability
  • Full P&L ownership experience.
  • Strong budgeting, forecasting, and financial management capability.
  • Ability to identify efficiencies, cost savings, and value-add opportunities without compromising service delivery.
• Technical & Operational Excellence
  • Extensive knowledge of critical engineering environments.
  • Experience delivering statutory compliance programmes.
  • Strong understanding of asset management frameworks, engineering standards, and maintenance strategies.
  • Ability to drive KPI and SLA performance.
• Capital Projects & Sustainability
  • Experience delivering capital works projects.
  • Ability to integrate energy management, sustainability, and renewable technologies.
  • Track record of implementing continuous improvement initiatives that deliver measurable benefits.
• Client Relationship Management
  • Executive-level stakeholder management skills.
  • Experience managing prestigious or high-profile clients.
  • Ability to build long-term partnerships and act as a trusted advisor.

Qualifications

• Extensive experience working in a similar role for a Hard FM service provider.
• Extensive experience at the Senior Management level running hard services and/or facilities management contracts.
• Understanding and demonstration of understanding of critical environment infrastructure, capital project delivery and energy management services.
• Excellent commercial and financial acumen.
• Excellent presentation skills and ability to communicate effectively to a diverse stakeholder base.
• Strong management skills and ability to form collaborative working relationships and communicate with a large and varied delivery team.

Benefits

• ✅ Award-Winning Employer: Ranked 36th on Glassdoor’s Best Companies to Work For 2025 — we value and motivate our people.
• 🚀 Digital Learning: The OCS Academy offers digital courses and resources to help you build skills and grow your career.
• 🙂 Retail Perks: With our Hapi app, you can gain access to exclusive discounts, rewards and wellbeing resources.
• 📝 Professional Growth: 600+ live learners across UK&I — Empowering colleagues with further development and qualifications!
• 💰 Flexible Pay: Access a portion of earned wages before payday with our Wagestream App! (Contract Specific)