[Hiring] Technical Writer Intern @Flexera

Role Description

We are seeking a Technical Writer Intern to join our Knowledge Management team. In this role, you will help edit and refine knowledge base articles to ensure they are clear, concise, and aligned with the Flexera Knowledge Base Style Guide. You will leverage both our internal style guide and an AI-powered editing tool to produce high-quality, customer-facing content that improves the user experience. This is an excellent opportunity for someone passionate about technical communication, content quality, and learning how to apply style standards in a real-world environment.

Core Responsibilities

• Edit and format knowledge base articles to ensure compliance with the Flexera Knowledge Base Style Guide.
• Use an AI agent to assist in rewriting and improving article clarity, tone, and structure.
• Ensure all articles follow approved templates and maintain consistency in terminology, grammar, and branding.
• Collaborate with subject matter experts and the knowledge management team to clarify technical details when needed.
• Review and validate AI-generated edits for accuracy and adherence to style guidelines.
• Track and document edits in the content management system.

Qualifications

• Currently pursuing or recently completed a degree in Technical Communication, English, Professional Writing, Information Technology, or a related field.
• Strong writing and editing skills with attention to detail.
• Familiarity with style guides.
• Ability to understand and simplify technical concepts for a non-technical audience.
• Comfortable using AI tools and learning new technologies.
• Excellent organizational and time management skills.

Preferred Qualifications

• Experience with knowledge base platforms or content management systems.
• Basic understanding of APIs, SaaS products, or IT terminology.
• Interest in UX writing and content strategy.

What You’ll Gain

• Hands-on experience applying a corporate style guide to real-world content.
• Exposure to AI-assisted content editing workflows.
• Mentorship from an experienced technical writer and knowledge manager.
• Opportunity to build a portfolio of published work.

Company Description

Flexera saves customers billions of dollars in wasted technology spend. A pioneer in Hybrid ITAM and FinOps, Flexera provides award-winning, data-oriented SaaS solutions for technology value optimization (TVO), enabling IT, finance, procurement and cloud teams to gain deep insights into cost optimization, compliance and risks for each business service. Flexera One solutions are built on a set of definitive customer, supplier and industry data, powered by our Technology Intelligence Platform, that enables organizations to visualize their Enterprise Technology Blueprint™ in hybrid environments—from on-premises to SaaS to containers to cloud.

Flexera is proud to be an equal opportunity employer. Qualified applicants will be considered for open roles regardless of age, ancestry, color, family or medical care leave, gender identity or expression, genetic information, marital status, medical condition, national origin, physical or mental disability, political affiliation, protected veteran status, race, religion, sex (including pregnancy), sexual orientation, or any other characteristic protected by local/national laws, policies and/or regulations.

Flexera understands the value that results from employing a diverse, equitable, and inclusive workforce. We recognize that equity necessitates acknowledging past exclusion and that inclusion requires intentional effort. Our DEI (Diversity, Equity, and Inclusion) council is the driving force behind our commitment to championing policies and practices that foster a welcoming environment for all.

We encourage candidates requiring accommodations to please let us know by emailing [email protected].