[Hiring] Technical Writer @Euler

Role Description

As our first Technical Writer at Euler, you will own the knowledge that helps our customers, partners, and internal teams understand and get the most out of the platform. You will build and maintain Euler's documentation ecosystem - from help center articles and onboarding guides to API references and internal playbooks - ensuring every piece of content is clear, accurate, and genuinely useful.

You will work closely with Product, Engineering, Customer Success, and Support to stay ahead of product changes and translate complexity into clarity.

Key Responsibilities

• Build and maintain Euler's help center - product documentation, how-to guides, FAQs, and release notes.
• Write clear, user-friendly documentation for new features and product updates in collaboration with Product and Engineering.
• Develop and maintain API documentation and technical integration guides for customers and partners.
• Create internal documentation - onboarding playbooks, process guides, and training materials for the CS and Support teams.
• Establish and maintain a documentation style guide and content standards across all written materials.
• Continuously audit and improve existing documentation for accuracy, clarity, and completeness.
• Partner with Support to identify knowledge gaps that can be addressed with better documentation.

Qualifications

• 3+ years of experience in technical writing for a B2B SaaS product.
• Exceptional written English - you make complex concepts feel simple without losing accuracy.
• Experience building and maintaining a help center or knowledge base from scratch.
• Comfortable working closely with engineers and product managers to document features accurately.
• Familiarity with documentation tools such as Notion, Intercom Articles, Confluence, or similar.
• Detail-oriented and process-driven - you keep documentation organized, up to date, and easy to find.
• Consultative mindset: you talk to users and internal teams to understand what they actually need to know.

Nice to Have

• Experience writing API documentation or technical integration guides.
• Familiarity with no-code or low-code platforms.
• Background in partner-led or ecosystem-driven SaaS products.

What Will Not Work Here

• Publishing documentation once and letting it go stale as the product changes.
• Documenting features without talking to the engineers who built them or the customers who use them.
• Waiting for Support to flag knowledge gaps instead of digging for them yourself.
• Treating documentation as an afterthought instead of a core part of the customer experience.

Compensation

• Competitive salary and benefits.

Why Join Us

• Be the first Technical Writer at a profitable, fast-growing SaaS company with real traction.
• Build the documentation function from scratch with full ownership.
• See your work directly improve the customer experience every day.
• No ego, full ownership, entrepreneurial culture.