[Hiring] Technical Writer @Rootshell Enterprise Technologies, Inc.

Role Description

We are actively seeking a Technical Writer for one of our clients.

• 3+ years experience working with developers facing platforms in a professional technical role.
• Background in technical writing, product management, engineering, developer relations, solutions architect, or field/support engineering.
• Good understanding of technical concepts like APIs and web applications. Experience with GraphQL, JSON, and JavaScript is a bonus.
• Strategic thinker who can identify opportunities in our content strategy, execute new initiatives, and measure their success.
• Demonstrated strong technical writing skills (samples will be requested).
• Technical project management skills and experience.
• Amazing interpersonal communication skills; ability to build relationships quickly and find successful outcomes across teams.
• Working knowledge of current DevOps tools and practices.
• Experience with Git and working in "Docs-as-Code" authoring environments.

Qualifications

• Experience working with identity and access management (IAM) solutions or related technologies.
• Knowledge of Auth0 products and services.
• Familiarity with markdown, HTML, and other documentation formats.
• Experience with developer experience (DX) optimization.
• Background in UX writing or information architecture.
• Proficiency in using analytics tools to measure content performance.
• Experience with localization and internationalization of technical content.
• Demonstrated ability to lead cross-functional teams and influence stakeholders.

Requirements

• Education: College Degree desired.
• Required Skills:
  • JAVASCRIPT
  • COMPUTER PROGRAMMING
  • IDENTITY AND ACCESS MANAGEMENT
  • JSON
  • WRITING SKILLS
• Additional Skills:
  • AUTHENTICATION
  • DOCUMENTATION
  • HTML
  • OKTA
  • PRODUCT DOCUMENTATION
  • INFORMATION ARCHITECTURE
  • USER EXPERIENCE DESIGN
  • DEV OPS

Company Description

Rootshell Enterprise Technologies Inc. is a recognized provider of professional IT Consulting services in the US.