[Hiring] Technical Writer @Sherpa 6

Role Description

We are seeking a highly skilled technical writer to join our team and document complex applications and software systems. The ideal candidate will have a strong background in technical writing, with the ability to translate intricate technical concepts into clear, concise, and user-friendly documentation. In this role, you will collaborate closely with our engineering and product teams to produce comprehensive manuals, user guides, and online help content that enhance the user experience.

• Understand and can document complex apps, including desktop, Android, and web apps
• Are familiar with documenting app interaction workflow and UI
• Can write structured, detailed specifications
• Have excellent composition and grammar skills
• Understand the software lifecycle and can work in a fast-paced agile environment
• Can manage documentation schedules, reviews, and approval processes for multiple products
• Work with minimal direction toward goals, and can become proficient with new tools and software quickly
• Can create and maintain an information architecture
• Have experience editing material for communications, reports, manuals, briefs, proposals, catalogs and related technical and administrative publications
• Are proficient in authoring and editing documentation using Markdown, with experience using Git (or similar version control systems)

You get bonus points if you:

• Can edit proposals and manuscripts by reviewing content for completeness, accuracy and correct language to meet style standards
• You’re pretty good at finding inconsistencies of thought, development or organization in documentation
• You’re comfortable editing copy and managing rewrites of material

We know you have what it takes if you have:

• Exceptional research and analytical skills
• A high attention to detail
• Ability to quickly grasp complex technical concepts and make them easily understandable in text and pictures
• Proofreading experience and familiarity with standard technical style guides
• Experience maintaining templates and modules of technical documents

Qualifications

• Bachelors in English, Communications, Journalism, Technical Communication or equivalent work experience
• 4-6 years of relevant experience in writing, editing or developing technical materials such as manuals, user guides, tutorials, or documentation for software or engineering products
• Basic Project Management
• Familiarity with Jira or similar ticketing system
• SME in Microsoft Office applications
• Self-starter with the ability to dive in with minimal direction
• Flexible and have experience working in a fast-paced environment
• Good written and verbal communication skills
• Strong interpersonal skills

Requirements

• Must obtain and maintain a Secret Security Clearance
• Must be a US citizen
• Must pass a background check and drug screening

Benefits

• Competitive benefits package covering the cost of medical for you and your family
• Dental and vision benefits
• Health and wellness benefits
• A generous retirement savings plan
• Generous PTO policy to balance work and personal life