[Hiring] Technical Writer @IND Veripark Software Private LTD

Role Description

This role involves developing and maintaining technical documentation including:

• User manuals
• API documentation
• Release notes
• Other product-related materials

Key responsibilities include:

• Collaborating with subject matter experts, engineers, product managers, and other stakeholders to gather information and ensure accuracy and completeness of documentation.
• Translating technical concepts and specifications into clear, concise, and user-friendly documentation for various audiences.
• Organizing and structuring content effectively to facilitate easy navigation and comprehension.
• Reviewing and editing documentation for grammar, clarity, consistency, and adherence to style guidelines.
• Staying updated on industry trends, best practices, and emerging technologies to continuously improve documentation quality and processes.
• Participating in the planning and execution of documentation projects, including prioritizing tasks, estimating timelines, and tracking progress.
• Providing guidance and support to junior members of the documentation team, as needed.

Qualifications

• Bachelor's degree in English, Technical Communication, Computer Science, or related field.
• 7+ years of experience in technical writing or related field, preferably in the software industry.
• Demonstrated portfolio of technical documentation samples showcasing writing proficiency and ability to explain complex topics clearly and concisely.
• Experience working with software development teams and knowledge of software development processes and methodologies.
• Certification in technical writing or related field (e.g., Certified Professional Technical Communicator) is a plus.
• Experience with graphics and multimedia tools for creating visuals and video tutorials is desirable but not required.

Requirements

• Familiarity with standard documentation styles and guidelines like Microsoft Style Guide, Chicago Manual of Style, etc.
• Ability to use MS Azure DevOps and Jira task tracking tools.
• Detail-oriented with a strong commitment to accuracy for achieving product success and customer satisfaction.
• Excellent writing and editing skills with a keen eye for detail.
• Proficiency in technical writing tools and software such as Microsoft Word, Adobe FrameMaker, MadCap Flare, or similar.
• Strong understanding of documentation best practices, including information architecture, content organization, and writing for different audiences and formats.
• Ability to quickly grasp complex technical concepts and communicate them effectively to non-technical audiences.
• Experience working in an agile development environment and familiarity with agile documentation practices.
• Excellent interpersonal and communication skills with the ability to collaborate effectively with cross-functional teams.
• Strong project management skills with the ability to prioritize tasks, manage multiple projects simultaneously, and meet deadlines.
• Familiarity with version control systems (e.g., Git) and documentation publishing tools (e.g., Confluence, SharePoint).

Benefits

• Performance-Linked Bonus: Your hard work doesn't go unnoticed! Enjoy a performance-linked bonus as a testament to your dedication!
• Rewards Beyond the Job: Enjoy a comprehensive benefits package, including Remote Work Support, Health Insurance, Care Program, and Online Psychological Support.
• Birthday Leave, Because You Matter: We value your special moments! Take the day off on your birthday and treat yourself.
• Global Impact, Cutting-Edge Tech: Immerse yourself in global projects with top-tier clients and stay ahead with cutting-edge technologies.
• Unleash Your Potential: Develop yourself with VeriPark Academy opportunities; webinars, and in-house training sessions.
• Diverse, Vibrant Community: Be part of a dynamic environment that values diversity and inclusivity.
• Together Culture: Even in a remote world, we cultivate connections through engaging face-to-face gatherings as well as online fun events.
• Special information sharing environment where you can update & align yourself.