[Hiring] Technical Content Strategy and AI Specialist @OnTarget Communications

Role Description

• Design outcome-driven content frameworks and AI workflows
• Establish governance for AI-assisted content creation, retrieval, and usage
• Define clear processes, metrics, and ownership to ensure operational effectiveness
• Partner cross-functionally to drive alignment and adoption
• Standardize terminology and taxonomies to improve discoverability and AI retrieval accuracy
• Define and track KPIs to measure documentation impact and self-service effectiveness
• Continuously evaluate and optimize content performance for AI-enabled experiences

Qualifications

• Strong understanding of cybersecurity principles and industry practices
• Expertise in Identity and Access Management (IAM), including SAML, OIDC, SCIM, and MFA
• Proven experience designing information architecture, metadata schemas, and structured content models
• Hands-on experience with AI systems, including prompt development and optimizing content for AI retrieval and generation
• Extensive experience creating structured, modular technical documentation in complex enterprise environments
• Demonstrated ability to lead content transformation efforts from gap analysis through standards definition and organizational adoption