[Hiring] Sr. UX Writer @Jellyvision

Role Description

We need someone who can write the way people actually talk (warm, clever, human), about Medicare (a subject that fights back), inside strict federal compliance (poetry with your hands tied), while architecting the branching logic beneath the words, coaxing an AI voice into sounding like someone you'd trust, and steering the whole thing through carrier and CMS review without a single detail slipping.

If that list made you tired, we understand. If it made you a little excited, keep reading.

You are, first and last, a great writer. Everything else serves that.

Quick gut check on the voice we're after: someone decided the Part D coverage gap should be called "the donut hole," so a hole in your drug coverage would sound like a pastry. That move, making the scary thing feel like an inside joke the two of you are in on, is the whole gig. If you already have three better nicknames for Medicare's weirder corners, we should talk.

What you’ll do to be successful

• Write like a human being
  • Draft interactive, branching advisor conversations that feel like a smart friend, not a robot reading a policy.
  • Write the linear stuff too: teaser and marketing videos, articles, and UX copy down to the button label and the error state.
  • Keep voice and tone consistent so product and marketing read as one brand.
  • The bar: people forget they're being walked through Medicare and just feel helped.
• Structure the branching and conditional logic so it's followable, buildable, and testable
  • Hand engineers requirements, not riddles: here's the script, and here's what it needs the system to do.
  • Understand how data comes back from APIs and write so the words hold up against the real, messy data, not just the happy path.
  • The bar: fewer "wait, the logic doesn't work that way" moments after handoff.
• Direct the sound
  • Generate and shape AI voiceover for our host so it sounds like a person, not a GPS.
  • Direct live VO talent when a project calls for it, and pick the takes that land.
  • Edit, mix, and caption to a clean, launch-ready standard. We'll train the technical mechanics; the ear is on you.
  • The bar: the voice sounds real, and audio never becomes the bottleneck.
• Get it live, and get it cleared
  • Own content in our CMS from first draft to live URL, and QA it against your own script.
  • Prep scripts for compliance review so they're accurate to the Medicare program and true to the letter of federal rules.
  • Work with team leadership on carrier and CMS feedback: sorting what needs a real change from what needs a clarifying reply, and making the change without killing the writing.
  • The bar: content clears review in few rounds, with the charm intact.
• You own the script, then you coach it to life. Designers, engineers, and collaborators build with you, not for you. The vision and the translation come from you, and you bring people along by making them want to nail it. Think showrunner, not assembly line.

Qualifications

• 5+ years of experience in a writing-led, multi-disciplinary role spanning some combination of interactive content, UX writing, conversational design, content strategy, or digital storytelling.
• You write like people talk, and you're funny without visibly trying.
• You think in systems. Branching logic and messy data don't scare you; they kind of delight you.
• You have an ear. You can hear when a VO line runs a beat too long or lands a shade too chipper.
• You sweat the details. In compliance, "close enough" is how brands get in trouble, and you catch the thing everyone else skims.
• You treat AI as a power tool, not a threat. You know where it speeds you up and where it makes slop, and you never ship the slop.
• You have the portfolio to prove it: real work where you made something complicated feel simple and something dry feel alive. Interactive, editorial, advertising, or education backgrounds all fit.

Benefits

• Salary Range: $115,000 - $130,000
• Check out our benefits here!

Company Description

Jellyvision is committed to continuous evolution and to building a workplace where everyone feels welcome, valued, respected, and empowered to do their best work.

It doesn’t matter your race, ethnicity, religion, age, disability, sexual orientation, gender, gender identity/expression, country of origin, genetic information, veteran status, marital status, pregnancy or related condition (including breastfeeding), criminal histories consistent with legal requirements or any other basis protected by law.

At the end of the day, we're looking for great people who are excited to learn and grow along with us. And while we’ve listed what we’re looking for in this role, we’re always looking to add other attributes, and skills that make Jellyvision even better. The point we’re getting at, we encourage you to apply - even if your background doesn't perfectly match every qualification.