[Hiring] Senior Technical Writer @Bloomreach

Role Description

We're looking for a Senior Technical Writer to join our PX Content Team and help shape a great developer and user experience through clear, consistent, and accessible documentation.

You can work from anywhere in Slovakia or the Czech Republic, with offices available in Bratislava, Brno, or Prague. We offer a competitive salary that reflects your expertise and impact. Compensation starts from 2,500€ gross per month plus additional benefits.

The PX Content team is responsible for organizing and maintaining knowledge about our product. This includes:

• Documenting product features
• Creating business use cases that enable our clients to use Bloomreach independently

Our documentation is the single source of truth for clients, partners, prospects, and internal teams — essential for supporting our scalability and efficiency.

You'll help drive strategic initiatives in a complex, multinational environment, collaborating closely with Product, Engineering, Support, Client Services, and Sales.

What you'll do

• Design a smooth user experience:
  • Understand user objectives, anticipate their questions, and help innovate with AI-assisted solutions for meaningful outcomes.
• Manage technical knowledge:
  • Create, organize, and maintain clear documentation for features and guides. Experience with SDK and API documentation is a strong plus.
• Collaborate with experts:
  • Work with teams across Product, Engineering, Support, Client Services, and Sales to improve documentation based on priorities and real-world feedback.
• Drive communication excellence:
  • Apply our documentation standards and style guide consistently, supported by our AI writing assistant.

Why you'll love this role

• Fast learning curve: Quickly gain deep product knowledge, explore the ecommerce industry, and work with experienced leaders.
• Cross-functional collaboration: Manage stakeholders across several teams, influence priorities, and help projects move forward.
• Consulting-like experience: Sharpen your problem-solving and structuring skills as you translate complex technical concepts into clear, user-friendly guidance.
• Strategic exposure: Contribute to initiatives such as product development, platform scaling, and product launches.
• Visible impact: Your work will be directly used by clients, partners, and Bloomreachers — helping them achieve success faster.
• Collaborative culture: Join a friendly, motivated team that values curiosity, ownership, and clear communication.

Qualifications

• Drive and ambition: Enjoy taking initiative, learning quickly, and finding solutions to new challenges.
• Excellent written English: Can explain complex ideas clearly, concisely, and accurately.
• Collaborative mindset: Team player who communicates clearly and works well across functions.
• Documentation experience: Written product documentation, user guides, or release notes and understand documentation tools and processes.
• Ownership and independence: Comfortable taking initiative to gather information from busy stakeholders, synthesizing incomplete inputs into clear documentation.
• Technical curiosity: Comfortable exploring SDKs, APIs, and integration flows, and familiar with tools like GitHub.

Benefits

• Culture: A great deal of freedom and trust, with flexible working hours to accommodate your working style.
• Personal Development: Access to workshops, a communication coach, and a professional education budget of $1,500 annually.
• Well-being: Employee Assistance Program, subscription to Calm app, and ‘DisConnect’ days.
• Compensation: Restricted Stock Units or Stock Options, company performance bonus, and employee referral bonus.

Company Description

Bloomreach is building the world’s premier agentic platform for personalization, revolutionizing how businesses connect with their customers. We power personalization for more than 1,400 global brands, including American Eagle, Sonepar, and Pandora.