[Hiring] Senior Technical Writer @Conduent

Role Description

The Senior Technical Writer supports a complex IT‑based management solution by creating clear, accurate, and user‑friendly documentation. This role works closely with technical teams, business partners, and clients to develop and maintain project, system, and process materials that are easy to understand and align with organizational needs.

• Collaborating with cross-functional teams and various client teams to create and maintain project and system documentation.
• Working within the business unit leadership and associates to produce deliverables and documentation.
• Tailor documentation that translates source materials of a technical nature into user-friendly language without compromising the accuracy and completeness of the translated source materials.

Qualifications

• 8+ years of experience with documenting processes and utilization of flow diagramming tools.
• 8+ years of experience as a technical writer with direct experience in secure transfer and sensitive data processing, end user report applications, and operational processes.
• 5+ years of experience projects with data warehousing, Oracle Database, SQL and associated tools, ETL, SFTP, backup and recovery, Disaster Recovery, Networking, Desktop Software and tools, Access Identity, Testing, HIPAA, general security standards, job scheduling, Business Intelligence tools, data interchange formats and syntax, dashboards, charts, graphs, and statistical analysis tools.
• 3+ years of experience with organizing and maintaining SharePoint.

Requirements

• Flexible Working: Remote work that allows you to work from home and have time onsite when needed to connect with other team members and business leaders.

Benefits

• Health and Welfare Benefits: Tailored to fit you and your family's needs starting on the first day of employment.
• Retirement Savings: Support to save for your future.
• Employee Discounts: Access to a vast selection of global, national, and local discounts on merchandise, services, travel, and more.
• Career Growth Opportunities: Opportunities to advance your career with a vast portfolio of businesses and a global footprint.
• Paid Training: Access to award-winning learning platforms throughout your Conduent career.
• Paid time off: Attractive paid time off packages designed for you to enjoy your life away from work.
• Great Work Environment: Proud of our award-winning culture and recognition for our diversity efforts.