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Senior Technical Writer @8371 Hungary - Genesys Cloud Services Hungary Kft

[Hiring] Senior Technical Writer @8371 Hungary - Genesys Cloud Services Hungary Kft

Mar 25, 2025 - 8371 Hungary - Genesys Cloud Services Hungary Kft is hiring a remote Senior Technical Writer. 💸 Salary: unspecified. 📍Location: Hungary.

This description is a summary of our understanding of the job description. Click on 'Apply' button to find out more.

Role Description

Design and create a variety of technical content related to Genesys Cloud software and services in a full-time position. The successful candidate will understand and be adept at the roles and responsibilities associated with a senior technical writer in the Cloud services industry.

  • Comfortable with describing complex enterprise services implementations, including how artificial intelligence capabilities add value to Genesys customers.
  • Work with Development, Quality Assurance, Customer Care, Professional Services, and Product Management Departments in a cross-functional team environment to gather information.
  • Create and maintain high-quality technical documentation.
  • Familiar with and interested in innovative strategies for technical content production and deployment, including video creation and artificial intelligence.

Key Responsibilities

  • Acquire and organize basic source material for transformation and synthesis into customer-facing documentation that meets a high standard for accuracy and readability.
  • Work tightly with Development, QA, and Product Management to ensure appropriate creation and timely deliverables to coincide with software product releases.
  • Work cooperatively with other technical writing staff to ensure consistent styling and follow corporate style guides.
  • Continually seek to improve existing documentation processes and content.
  • Provide innovation for packaging and delivery of technical publications and remain up to date on technical content trends as they apply to Cloud services.
  • Achieve a high degree of product knowledge in the service of producing quality materials.

Qualifications

  • Significant experience with writing, managing, prioritizing, and delivering technical publications for a technical audience.
  • Ability to adapt to fluctuating timelines in a fast-paced work environment aligned with a continuous release cycle.
  • Experience with professional technical writing tools and wiki markup/HTML to create technical content online.
  • Familiarity with online content delivery tools and platforms.
  • Excellent organization, communication, and interpersonal skills.
  • Significant experience with complex technical solutions and familiarity with contact-center software, telecommunications technology and standards, network-based solutions, or other highly technical systems.

Benefits

  • The warmest of welcomes: we will make sure you feel part of the Genesys team from day 1.
  • The best of both worlds: the stability of a multinational company and the flexibility and speed of a startup company.
  • Complete support and transparency from our global and local leaders.
  • A talented and experienced team you can grow professionally with and an open & inclusive community.
  • Support for your professional growth because your goals are important to us.
  • Flexibility for candidates being eventually office based in Budapest, remote workers long term, or a mix of both, but Hungary based.
  • Your well-being is our priority: extra days off in August and October, and extra time off to volunteer.
  • Cafeteria, health insurance, life insurance, learning center, language courses, gym, vitamin bar, company cafe with our own barista.
  • A fabulous new HQ near Nyugati Railway Station in Budapest.

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Before You Apply
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📍 Be aware of the location restriction for this remote position: Hungary
‼ Beware of scams! When applying for jobs, you should NEVER have to pay anything. Learn more.
Back to Remote jobs  >   Writing
Senior Technical Writer @8371 Hungary - Genesys Cloud Services Hungary Kft
Writing
Salary 💸 unspecified
Remote Location
Hungary
Job Type full-time
Posted Mar 25, 2025
Apply for this position Unlock 54,180 Remote Jobs
️
📍 Be aware of the location restriction for this remote position: Hungary
‼ Beware of scams! When applying for jobs, you should NEVER have to pay anything. Learn more.
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