[Hiring] Senior Documentation Engineer @Hazelcast

Role Description

Hazelcast is looking for a Documentation Engineer to reimagine how we create, deliver, and maintain technical documentation. This is not a traditional technical writing role. We want someone who can build an AI-augmented documentation practice from the ground up—rethinking toolchains, workflows, and information architecture to produce better docs with a leaner team.

You’ll be the sole documentation professional at Hazelcast, which means you’ll own the entire docs experience: strategy, architecture, content, tooling, and delivery. You’ll work closely with engineering, product, developer relations, and support to ensure our users get the right information at the right time. You’ll also be the internal champion for documentation quality, driving a culture where great docs are everyone’s responsibility.

This role exists because we see an opportunity to transform our documentation process. We’re investing a senior-level headcount because we believe one exceptional person with the right tools and AI-first mindset can have more impact than a traditional docs team.

Qualifications

• 7+ years of experience in technical writing, documentation engineering, or a related role in software development environments
• Demonstrated experience using AI/LLM tools to improve documentation workflows—not just experimentation, but production-level integration that delivered measurable results
• Strong docs-as-code skills: proficiency with markup languages (Markdown, AsciiDoc), static site generators, and Git-based publishing workflows
• Proven ability to define and execute documentation strategy independently—you’ve set direction, not just followed it
• Excellent technical aptitude: you can read code, understand distributed systems concepts, and translate complex technical ideas into clear, usable content
• Impeccable writing and editing skills with a user-centered approach to content design
• Experience working effectively in fully remote, distributed teams across time zones
• Strong collaboration skills—you know how to build relationships with engineers, PMs, and stakeholders and get the information you need

Requirements

• Experience with distributed systems, data infrastructure, or real-time processing platforms
• Hands-on programming skills (Python, JavaScript, or Java) sufficient to build tooling, automation, or prototypes
• Experience with Antora, Netlify, or GitHub Actions for documentation deployment
• Background in developer experience, developer advocacy, or developer education
• Experience evaluating and selecting documentation platforms or building custom publishing pipelines
• Contributions to open source documentation or communities
• Familiarity with Hazelcast products or similar in-memory computing / stream processing platforms

Benefits

• 25 days annual leave + Bank holidays
• Group Company Pension Plan
• Private Medical Insurance
• Private Dental Insurance
• Life Insurance
• EAP (Employee Assistance Program)