[Hiring] Senior Content Operations Specialist @Shopfully

Role Description

We are looking for a Senior Content Operations Specialist based in Bulgaria (with remote work options) to join our team on a 1-year fixed-term contract . In this hands-on operational role, your primary focus will be managing, updating, and enriching our digital flyers and catalogs. You will take ownership of content uploads, precise link insertion (including UTM and affiliate tracking), and campaign execution to deliver a seamless experience for our users and clients.

With 2–3 years of experience , you are detail-oriented, comfortable with operational tools, and ready to ensure our digital catalog operations run smoothly across multiple markets.

Qualifications

• 2–3+ years of experience in website management, digital content operations, or digital marketing.
• Strong computer literacy and familiarity with CMS/admin panels, push platforms (e.g., OneSignal, PushEngage, Barcoo), Google Maps/geolocating tools, and tracking systems (UTM/affiliate links).
• Basic knowledge of email marketing, market analysis, social media trends, and performance tracking.
• Great attention to detail, strong problem-solving skills, and the ability to prioritize and manage parallel tasks under pressure.
• Native-level Bulgarian and working proficiency in English.

Requirements

• Oversee end-to-end catalog and brochure management, ensuring accurate, timely, and optimized content delivery across our digital platforms.
• Set up, launch, and optimize App/Web push notifications and on-site campaigns to drive user engagement and performance.
• Continuously monitor market trends, competitor activity, and explore opportunities for new market expansions or enhancements.
• Manage UTM tracking parameters, business tools, and store location/GPS mapping to ensure smooth reporting and user experience.
• Work closely with Team Leaders and Campaign Managers to ensure client requirements, emails, and campaign requests are met seamlessly.

Benefits

• An opportunity to thrive in a rapidly scaling multinational company.
• A vibrant, informal, and inclusive work environment.
• We champion autonomy, flexibility, and a hybrid work model, empowering you to own your work.
• Access to learning opportunities and regular feedback sessions.
• Enjoy our central, modern offices featuring fresh snacks, coffee (including vegan options!), and ergonomic setups.
• Engage in meaningful team events: offsites, happy hours, company parties and celebrations that unite us beyond daily tasks.
• We provide all the necessary equipment for you to work effectively and set up your workspace, wherever you are.
• Benefit from additional country-specific advantages based on local contracts and practices.