[Hiring] Email Marketing Copywriter @Retention Harbor

Role Description

Retention Harbor is looking for a talented email copywriter to write full email sequences across a portfolio of growing ecommerce clients. This is a writing-heavy role — you'll own the words across flows, campaigns, and brand voice development for multiple brands simultaneously.

• Write full email sequences including Welcome Series, Abandoned Cart, Post-Purchase, Win-Back, and promotional campaigns
• Develop and maintain brand voice guides for each client account
• Conduct brand and audience research before writing to ensure copy is on-brand and insight-driven
• Collaborate with the account manager and implementor to brief and deliver copy on schedule
• Write subject lines, preview text, body copy, and CTAs across all email types
• Iterate on copy based on performance data and A/B test results
• Manage copy across 6-10 client accounts simultaneously with consistent quality and voice

Qualifications

• 2+ years writing email copy for DTC or ecommerce brands
• Proven ability to adapt tone and voice across multiple brands simultaneously
• Experience writing full email sequences from strategy through execution
• Comfortable conducting brand research and developing voice guidelines independently
• Strong written English — this is a writing role, not a support role
• Ability to work async and hit deadlines across multiple accounts
• Experience using AI tools as part of your copywriting workflow while maintaining brand voice integrity
• Klaviyo familiarity is a plus but not required

Benefits

• Fully remote, async-first environment
• Stable long-term role with a focused high-performance team
• Direct exposure to a wide range of DTC ecommerce brands
• Clear briefs, clear feedback, and room to grow as the agency scales

Company Description

Retention Harbor is a Klaviyo Platinum Partner email and SMS marketing agency working exclusively with DTC ecommerce brands. We specialize in lifecycle marketing, building and optimizing the flows, campaigns, and strategies that turn one-time buyers into loyal customers. Our team is fully remote, async-first, and built around high ownership and clear outcomes. We work with a curated portfolio of growing ecommerce brands across apparel, accessories, home, and more.