Back to Remote jobs >
Writing
Customer Education and Documentation Specialist
@Deputy
[Hiring] Customer Education and Documentation Specialist @Deputy
Apr 03, 2025 - Deputy is hiring a remote Customer Education and Documentation Specialist. đź’¸ Salary: unspecified. đź“ŤLocation: Australia.
This description is a summary of our understanding of the job description. Click on 'Apply' button to find out more.
Role Description
As a Customer Education and Documentation Specialist, you'll work alongside other documentation and education professionals to empower our customers and colleagues through storytelling by creating clear, comprehensive help articles and videos that unlock the full potential of our products and integrations.
- Empower Deputy users with exceptional learning resources:
- Develop and maintain high-quality help articles and video tutorials that guide both customers and internal teams in mastering Deputy's products and achieving their desired outcomes.
- Be a brand champion:
- Ensure all content reflects Deputy's brand voice and style, maintaining consistency across every customer touchpoint.
- Drive internal knowledge sharing:
- Develop and maintain comprehensive internal documentation and training resources that empower Deputy teams to stay informed about product updates, best practices, and internal processes, fostering a culture of continuous learning and collaboration.
Qualifications
- Proven experience in creating clear and concise technical documentation and videos.
- Strong communication skills with a keen eye for detail and a passion for user-friendly content.
- Creative and analytical problem-solving mindset to improve documentation and user experience.
Benefits
- Ownership in the company via Share Options
- Paternity/Maternity Leave Policies
- Flexible Remote-First Work Policy
- Company wide Development & Coaching
- Hackathons
- Awards - "Your Time to Shine & Celebrate Success"
- Social Events & variety of social clubs (Books, LGBT, Games, Sports)
- Mental Health Support
- Munch & Learns
Similar Remote Jobs
More jobs at Deputy
More Writing jobs
More jobs in Australia
-
Software Development unspecified AustraliaApr 11, 2025
-
Customer Service earn aud $39/hour, guaranteed 4 hours/week AustraliaApr 11, 2025
Kickstart Your Job Search
Need advice to apply?
Join our free
Webinar « 3
Mistakes to Avoid When Looking For A Remote Startup Job (And What To Do Instead) »
Register for free
Unlock 55,029 additional remote jobs, advanced search & email notifications
Get Access Now
Too many emails? Declutter your inbox with Meco
Your home for reading newsletters
Try for free - no card required.
️
| đź“Ť | Be aware of the location restriction for this remote position: Australia |
| ‼ | Beware of scams! When applying for jobs, you should NEVER have to pay anything. Learn more. |
Back to Remote jobs >
Writing
Writing
|
Salary
đź’¸
unspecified
|
Remote
Location
Australia
|
|
Job Type
full-time
|
Posted
Apr 03, 2025
|
️
| đź“Ť | Be aware of the location restriction for this remote position: Australia |
| ‼ | Beware of scams! When applying for jobs, you should NEVER have to pay anything. Learn more. |
