[Hiring] Content Development Manager @Springboard

Role Description

We're looking for a seasoned Content Development Manager to join our Learning Experience (LX) team. In this role, you'll own the end-to-end creation of high-quality instructional content across our programs — ranging from AI and tech courses to healthcare certification programs — helping adult learners successfully change or uplevel their careers.

Our ideal candidate is comfortable operating at both 30,000 feet and 3 feet: someone who can flex between being in the details while building towards the bigger picture.

• Conceptualize and build a new course end-to-end to drive ambitious learner outcomes.
• Build relationships and work with SME/instructors to shape their presentational content week-over-week.
• Dive into the details to do a careful proofreading pass of written content.
• Possess a “learning producer” mindset, understanding how content presented live should support and connect to content consumed asynchronously.
• Bring an eye to detail, obsession with high-quality content and learning experiences, and creative range to everything they build.

Qualifications

• 8–10 years of experience in learning design, content development, and/or course development.
• Demonstrated end-to-end ownership of course creation — from concept through final production.
• Content development experience across modalities: written content, video production, live/webinar facilitation, learning games, audio/podcast production, etc.
• Exceptional writing, proofreading, and editing skills.
• Proven ability to work with SMEs and instructors to sharpen and refine their material.
• An outcomes focus: experience designing and building learning experiences attached to ambitious KPIs.
• Ability to independently manage your own project timelines.
• Demonstrated experience using AI tools to support content development.
• A portfolio or examples of work you've built and are proud of.
• Experience developing AI, tech, or data courses OR background in healthcare or Allied Health instructional content.
• People management experience is not required, but is a bonus.

Requirements

• Own the full lifecycle of course content development across multiple modalities.
• Act as a “Learning Producer” for new courses – developing a vision for both synchronous and asynchronous learning components of courses – and executing on that vision.
• Write, edit, and proofread instructional content to a high standard of clarity, accuracy, and learner-friendliness, leveraging AI tools.
• Build relationships and collaborate closely with subject matter experts, instructors, and presenters to refine, elevate and gamify lectures and presentations.
• Leverage AI tools to accelerate and enhance content development workflows.
• Partner cross-functionally with project managers, the LX team, client-facing teams, and other internal stakeholders to ensure content meets business objectives and launch timelines.
• Maintain and continuously improve content quality standards across the team.

Benefits

• Opportunity to own something and help build something that matters.
• Courses serve real, tangible needs of individuals and employers.
• Develop mission-critical solutions that fundamentally change how people upskill, reskill, and get hired.