[Hiring] Community & Content Analyst @Hauler Hero Inc.

Role Description

We are looking for a LATAM-based contractor to own Hauler Hero's written voice and our online community of haulers.

• You will write the words behind our marketing: social posts, blog articles, newsletters, customer stories, and website copy.
• You will run our Facebook community for waste haulers, starting conversations, answering questions, and turning what members say into content ideas.
• This is not a generic content-writing role. You will define Hauler Hero's brand voice, using the writing we already have and AI tools to build a clear guide, and then apply it consistently across every channel.
• The right person writes with clarity and personality, learns an industry fast, and enjoys talking with the people who run it.

What You’ll Own

• Brand Voice:
  • You will build a brand voice and messaging guide from our existing copy, with AI tools as a helper, covering tone, key messages, vocabulary, and examples of do's and don'ts.
  • You will ensure that voice shows up the same way on social, the blog, newsletters, the website, sales materials, and customer-facing tools.
• Community Management:
  • You will run Hauler Hero's Facebook group for haulers: posting regularly, starting discussions, welcoming new members, answering questions, and flagging leads or product feedback to the right team.
  • You will grow the group into a place haulers come to learn from each other, not just a promotion channel.
• Social and Newsletter Copy:
  • You will write the copy for our social channels and newsletters on a steady calendar, working with the Multimedia Designer on every piece.
• Blog and Website Content:
  • You will write and edit blog articles, landing pages, and website copy that explain how modern software helps haulers grow, written for both search and real readers.
• Customer Stories:
  • You will interview customers with our Customer Success team and turn their results into case studies, quotes, and short stories that Sales can use.

Qualifications

• 2–5 years of experience in copywriting, content marketing, community management, or social media for a brand or agency.
• Excellent written English: clear, natural, and persuasive, with a feel for tone.
• Strong spoken English and comfort communicating with U.S.-based teammates and customers.
• Writing samples across social, blog or long-form, and email.
• Experience managing an online community or social channels.
• Ability to learn a technical or operational industry quickly and write about it in plain language.
• Comfort using AI writing tools well, and judgment about when to rewrite what they produce.
• Strong organization and the habit of keeping a content calendar on track.
• Comfort using tools like Notion, Google Workspace, HubSpot, and social scheduling tools.
• Reliable high-speed internet and availability during core U.S. business hours.

Bonus Points

• Experience writing for B2B SaaS, logistics, field services, or business owners and operators.
• Experience building a brand voice or messaging guide.
• SEO writing experience.
• Experience running Facebook groups or other niche communities.
• Interviewing customers and writing case studies.

What Success Looks Like

• First 30 Days — Learn:
  • You will learn Hauler Hero's product, customers, and industry, read our existing content, take over day-to-day posting in the Facebook group, and start writing social and newsletter copy.
• First 60 Days — Build:
  • You will deliver a first version of the brand voice guide, a monthly content calendar with the Multimedia Designer, and your first blog articles and customer story.
• First 90 Days — Own:
  • You will own all written marketing content and the Facebook community, with a consistent voice across channels and a steady publishing rhythm.

Location and Work Style

• This is a remote contractor role for candidates based in LATAM, with a preference for candidates in Argentina or similar U.S.-aligned time zones.
• Candidates must have strong English writing and speaking skills, reliable high-speed internet, and availability to work during core U.S. business hours.

What We Offer

• A front-row seat at a well-funded, fast-growing company transforming an essential industry.
• Direct impact on how customers, partners, and future talent hear about and talk about Hauler Hero.
• The opportunity to define the brand's voice and build its community from the ground up.
• A highly cross-functional role with visibility across marketing, sales, customer success, and leadership.
• Remote-first flexibility with a distributed team.
• Modern tools, strong internal support, and room to shape process as the company scales.