Role Description
The Analyst II, Technical Documentation associate is responsible for developing and maintaining high-quality end-user documentation and online help content for scientific research solutions. As an integral member of cross-functional project teams, this role collaborates closely with:
-
Engineers
-
Scientists
-
Software Developers
-
Regulatory
-
Quality
-
Marketing/Product Managers
-
Program/Project Managers
-
Other subject matter experts
Key responsibilities include:
-
Supporting the transition of instruments and processes from innovation groups to operations, ensuring documentation is complete, compliant, and user-focused.
-
Creating customer-facing deliverables such as:
-
Instructions for use
-
Addenda
-
User guides
-
Online help systems
-
Glossaries
-
Release notes
-
Other technical documentation for both hardware and software products
-
Contributing to documentation planning, content development, review and approval cycles, and continuous improvement initiatives.
This position reports to the Technical Documentation Manager and is part of the Global Product Labeling organization and will be fully remote.
There is a preference for candidates who are within commuting distance of the Kendall, FL site.
In this role, you will have the opportunity to:
-
Develop and maintain technical content supporting the installation, operation, and maintenance of Hematology laboratory instruments and software.
-
Create and publish single-source documentation using authoring tools to produce print and online deliverables, including PDF, HTML5, and CHM file formats.
-
Collaborate with subject matter experts, stakeholders, and project teams to gather documentation requirements, represent documentation needs, and communicate project progress.
-
Manage and prioritize assigned documentation projects to ensure accurate, high-quality, regulatory-compliant deliverables are completed on schedule.
-
Coordinate translations of customer-facing documentation into multiple languages using corporate-approved translation vendors.
Qualifications
-
Bachelorβs degree in Technical Writing, English, Communications, or a related discipline.
-
Prefer 2+ years of technical writing experience developing content for hardware and software products, preferably within the medical device industry.
-
Excellent English writing, editing, and communication skills, with strong attention to detail.
-
Strong organizational and project management skills, with the ability to independently manage multiple complex projects, priorities, and competing deadlines.
-
Ability to work effectively in a remote environment, including virtual availability during normal business hours and collaboration with team members across multiple time zones.
Requirements
-
Ability to travel to Beckman Coulter offices for in-person meetings, training, events, etc., as required.
Benefits
-
Comprehensive package of benefits including paid time off, medical/dental/vision insurance, and 401(k) to eligible employees.
-
Flexible, remote working arrangements for eligible roles.