[Hiring] Advanced Specialist, Content Producer @Pearson

Role Description

The Advanced Specialist, Content Producer provides leadership and oversight for the end-to-end development of Certiport certifications and related assessment products, from initiation through release, maintenance, and retirement. This role manages the item development process for large-scale test development projects. The Advanced Specialist, Content Producer partners with psychometricians, technical teams, and other departments to create industry-recognized certifications, and serves as a trusted, professional representative of the Content Development department to internal and external stakeholders.

Key Responsibilities

• Content Development and Quality Assurance
  • Direct the creation, review, and evaluation of exam content to ensure accuracy, consistency, and alignment with exam blueprints and industry standards.
  • Manage item banks and test form assembly, ensuring the accuracy and quality of forms before publication.
  • Ensure that exam content is reviewed for accessibility, fairness, sensitivity, and potential bias.
  • Partner with psychometricians to analyze item and exam performance, using findings to drive item updates, post-beta rework, and ongoing improvement.
  • Oversee the localization of products, ensuring terminology accuracy and global validity.
  • Plan and manage the maintenance, updating, and retirement of existing content and products.
  • Perform other duties as assigned.
• Project, Workshop, and Risk Management
  • Plan, resource, and facilitate item training, Job Task Analysis (JTA) workshops, content development workshops, technical reviews, standard-setting meetings, and other stakeholder meetings.
  • Adhere to overall schedules for multiple concurrent projects, ensuring that deadlines are set and met.
  • Identify risks to scope, schedule, quality, and budget; implement mitigation plans; and escalate issues as appropriate.
• Process Improvement
  • Develop, maintain, and enforce policy and procedure documents for product development, content development, and localization.
  • Conduct periodic process reviews to refine content development processes and increase automation of tasks and tools.
  • Evaluate emerging technologies, including AI-assisted item development, and recommend adoption where they improve efficiency without compromising quality.
  • Lead process improvements and represent the team in cross-functional discussions.
• Leadership and SME/Contractor Management
  • Recruit, screen, onboard, and manage SMEs and contractors, defining expectations, deliverables, and time commitments.
  • Train and mentor team members, SMEs, and contractors on exam development processes and industry standards, building team expertise by documenting and sharing knowledge.
  • Promote consistent application of assessment development standards, processes, and best practices across the team.
• Client and Cross-Departmental Collaboration
  • Serve as the liaison between Content Development and other departments, maintaining current knowledge of their work as it relates to content.
  • Serve as a professional point of contact for clients by acknowledging requests promptly, following through on commitments, and tailoring communication to the audience.
  • Prepare and deliver reports and presentations on project status and product performance to leadership and clients.

Qualifications

• Bachelor’s degree in English, Education, Information Technology, Instructional Design, or equivalent; advanced degree preferred.
• 5+ years of professional test or assessment development experience, including managing large-scale projects with multiple concurrent deliverables.
• 2+ years of experience leading or supervising staff or contractors.
• 2+ years of experience collaborating directly with external partners or clients, including managing expectations, communicating project status, and resolving issues.
• Working knowledge of psychometric concepts (such as item statistics, standard setting, validity, reliability) and certification industry standards, including accreditation and legal defensibility requirements.
• Expert knowledge of Microsoft Office products.
• Strong knowledge of web applications and a high degree of technical literacy, including digital graphics tools.
• Experience piloting and implementing AI or automation in assessment workflows, with measurable results.
• Experience designing or overhauling content development processes.
• Excellent written, verbal, and presentation skills, with the ability to communicate effectively with executives, clients, and technical audiences.

Preferred Qualifications

• End-to-end ownership of multiple certification program portfolios.
• Teaching experience.
• Experience setting department standards, such as style guides, item-writing guidelines, and security protocols, and getting them adopted.
• Agile methodology experience.
• IC3 Digital Literacy certifications.
• Microsoft Word, Excel, and PowerPoint certifications.

Professional Competencies

The Advanced Specialist, Content Producer is expected to consistently demonstrate the following:

• Take ownership of outcomes, responding to setbacks with solutions rather than blame.
• Consider the impact of decisions on other departments, clients, and the company.
• Embrace change and continuous improvement, raise disagreement constructively, and fully support final decisions.
• Meet commitments, prepare thoroughly, and notify stakeholders early when deadlines or deliverables are at risk.
• Maintain composure and respectful conduct under pressure, and communicate clearly and courteously.
• Balance competing priorities, anticipate risks before they escalate, and exercise sound judgment.
• Model accountability, professionalism, and emotional intelligence in all interactions.

Compensation

Compensation at Pearson is influenced by factors including skill set, experience, and location. The full-time salary range for this role is $75,000 - $95,000 annually. This position is eligible for Pearson’s annual incentive program.

Application Information

Applications will be accepted through November 17, 2026. This window may be extended depending on business needs.