[Hiring] Servicing Travel Advisor IV @JPMorgan Chase & Co.

Role Description

Embark on your travel career journey and become an essential part of our team, delivering outstanding service to travel clients while upholding our reputation for excellence. As a Servicing Travel Advisor IV in Chase Travel, you will contribute significantly to delivering extraordinary customer service to our travel clients and exceeding their expectations. Your role will involve:

• Booking travel and resolving issues promptly.
• Liaising with vendors to ensure client expectations are met.
• Using conflict management and influence to navigate challenging situations.
• Paying attention to detail and employing analytical thinking in managing travel logistics.
• Leveraging online travel tools to optimize the travel process from start to finish.

Qualifications

• Must have at least 3 years of Corporate Travel and native Sabre experience.
• Proven ability to coordinate and fulfill travel bookings in line with client preferences and firm standards.
• Demonstrated ability to utilize travel management technology tools, including travel planning software and booking systems.
• Showcase capacities in conflict management and customer relationship management.
• Developing analytical thinking skills to identify key information and potential areas for improvement.
• Proficient understanding of customer experience and interaction throughout the customer journey.

Requirements

• Ability to analyze travel logistics and client feedback to identify areas for improvement.
• Maintain professional relationships with vendors, negotiating as necessary.
• Communicate effectively and efficiently with high profile and VIP clients.