[Hiring] Senior Entertainment Travel Consultant @BCD

Role Description

We are very excited to be on the lookout for an experienced Entertainment Consultant to join our Media & Entertainment division. This fast-paced and interesting role is based in the United Kingdom, and would suit someone who has a passion for entertainment travel, as our clients are major players in the TV and Film industries.

• Fulfill incoming travel requests/inquiries accurately and efficiently via Sabre GDS
• Assist with group bookings, air/hotels, etc.
• Work well and remain calm under pressure, with excellent attention to detail
• Anticipate and provide proactive assistance on potential challenges that may arise for the client
• Understand and accurately support Production with crew and talent movements
• Manage location and large group movements
• Confidently manage multiple complex itineraries
• Aid team members within and across teams
• Provide travel offers and general travel advice to travellers
• Understand and accurately apply travel supplier rules
• Maintain current knowledge of the state of the various travel industries supported
• Provide the customer with the required industry information, such as low fares, exchange costs, and penalties
• Adhere to client and BCD Media & Entertainment policies and procedures to maintain quality control

Qualifications

• Solid working knowledge of the travel industry, policies, procedures, and processes
• Knowledge of travel industry systems GDS Sabre and GDS Amadeus
• Strong verbal and written communication skills in English; Italian language fluency a plus
• Proven ability to handle multiple priorities simultaneously
• Ability to work flexible hours
• Ability to work independently, exercising discretion and judgement
• Demonstrated professional customer service skills

Benefits

• Flexible working hours and work-from-home or remote opportunities
• Opportunities to grow your skillset and career
• Generous vacation days so you can rest and recharge
• A compensation package that feels fair to you, including mental, physical, and financial wellbeing tools
• Travel industry professional perks and discounts
• An inclusive work environment where diversity is celebrated