[Hiring] Logistics Manager Assistant @Medical Group Care

Role Description

MGC is seeking an experienced Logistics Manager to join as an independent contractor overseeing the end-to-end movement of inbound and outbound product across our supply chain — from international ocean freight and customs clearance through warehousing, retail distribution, and returns. This role is critical to ensuring our FDA-regulated products move efficiently, compliantly, and on schedule to our retail partners.

Key Responsibilities

• Manage inbound international shipments (ocean and air freight), including coordination with carriers, freight forwarders, and customs brokers
• Track shipments end-to-end and proactively resolve issues such as customs holds, documentation discrepancies, or piece-count/quantity variances
• Own relationships with carriers, 3PLs, and brokers; negotiate rates and service terms
• Ensure compliance with U.S. Customs and Border Protection (CBP) requirements and FDA import regulations for regulated health products
• Coordinate with retail partners on routing guides, EDI/ASN requirements, and delivery compliance to avoid chargebacks/debit memos
• Manage warehouse inventory accuracy, cycle counts, and coordination with 3PL/fulfillment partners
• Analyze and resolve retail logistics chargebacks and debit memos
• Maintain and improve SOPs for import/export, warehousing, and distribution logistics
• Prepare regular reporting on shipment status, on-time performance, and logistics costs for leadership

Qualifications

• 5+ years of experience in logistics, supply chain, or import/export management, ideally with consumer products or FDA-regulated goods
• Strong knowledge of international shipping (ocean freight, bills of lading, customs clearance processes)
• Experience working with major retail partners' logistics and compliance requirements (routing guides, EDI, chargeback resolution)
• Familiarity with FDA import requirements for OTC drugs, cosmetics, or related regulated products a plus
• Excellent problem-solving skills and comfort working directly with brokers, carriers, and retail logistics teams to resolve discrepancies
• Strong organizational skills and attention to detail
• Proficiency with ERP systems (Business Central experience a plus) and standard office/logistics software
• Bachelor's degree in Supply Chain, Business, Logistics, or related field preferred (or equivalent experience)

Engagement Details

• Independent contractor (1099) engagement
• Competitive contract rate, commensurate with experience
• Opportunity to play a key role in a growing, FDA-regulated consumer health products company
• Collaborative, fast-paced environment with direct exposure to company leadership
• Flexible work from home options available