[Hiring] Director/Senior Director, Strategy & Delivery @Syneos Health

Role Description

Dir/Sr Dir, Strategy & Delivery (Gen Med - Rare Disease - US and/or Canada)

Our Clinical Solutions team members act with a drug development mindset, applying their years of experience and deep expertise to truly understand customer needs and represent those in the solutions we shape.

Job Responsibilities:

• Therapeutic Area Expertise: Rheumatology, Dermatology, Rare General Medicine Diseases, Nephrology, Gastroenterology (GI).
• Develop and execute study and customer engagement strategies that align with customer objectives, partnering with Business Development and Medical Strategy to secure new business and support account growth.
• Lead pre-award activities for assigned opportunities, including account planning, proposal strategy, proposal development, and Bid Defense Meetings.
• Build strong cross-functional partnerships with Business Development, Medical Strategy, and operational teams to develop competitive, customer-focused solutions.
• Lead proposal development, ensuring strategic alignment, operational feasibility, and financial accuracy.
• Lead Bid Defense Meetings, preparing and coaching cross-functional teams to deliver compelling customer presentations.
• Ensure seamless transition from pre-award through study execution by aligning proposal commitments with operational delivery plans.
• Lead and develop high-performing cross-functional teams, fostering accountability, collaboration, and continuous improvement.
• Develop trusted customer and internal stakeholder relationships, proactively managing risks and resolving issues to support successful outcomes.
• Ensure successful delivery across assigned studies, meeting scope, timelines, quality, regulatory, and financial expectations while maintaining strong customer satisfaction.
• Manage financial performance across assigned opportunities, ensuring accurate forecasting, disciplined budget management, and effective change order execution.
• Promote quality, compliance, and continuous improvement through consistent application of governance, risk management, and best practices.
• Adhere to all enterprise policies, work instructions, standard operating procedures, and project plans.
• Maintain in-depth knowledge of FDA and worldwide drug development regulations and national and ICH Good Clinical Practice (GCP) guidelines.
• Demonstrate strong strategic judgment and accountability, independently leading complex customer opportunities with minimal oversight.
• Develop high-quality study strategies and delivery plans that align scientific, operational, financial, and customer objectives.
• Build trusted relationships with customers and cross-functional stakeholders through consistent execution, proactive communication, and sound decision-making.
• Successfully balance competing priorities, manage risk, and deliver projects to scope, quality, timeline, and financial expectations.
• Create an environment of accountability, collaboration, and continuous improvement while contributing to the development of peers and project teams.

Qualifications

• Requires a degree in the life sciences, nursing degree, or equivalent education or equivalent related experience, plus extensive clinical research experience in a contract research organization, pharmaceutical, or biotechnology company.
• Deep knowledge of global drug development and regulatory requirements, with ability to translate into effective delivery strategies.
• Strong understanding of therapeutic landscapes and industry trends to support customer engagement and business growth coupled with demonstrated therapeutic area depth.
• Proven leadership in complex, matrixed environments, driving high-performing, cross-functional teams.
• Strong communication and presentation skills, with ability to influence senior stakeholders and lead customer interactions.
• Demonstrated operational and financial acumen across multiple programs, including prioritization, forecasting, and delivery execution.
• Customer-focused with strong problem-solving capability in dynamic, fast-paced environments.
• High level of organizational discipline and attention to detail, ensuring quality and compliant delivery.
• Proficient in core business tools; fluent in English; willingness to travel (~25%).

Benefits

• Company car or car allowance.
• Health benefits to include Medical, Dental, and Vision.
• Company match 401k.
• Eligibility to participate in Employee Stock Purchase Plan.
• Eligibility to earn commissions/bonus based on company and individual performance.
• Flexible paid time off (PTO) and sick time.

Salary Range

$134,400.00 - $306,500.00

The base salary range represents the anticipated low and high of the Syneos Health range for this position. Actual salary will vary based on various factors such as the candidate’s qualifications, skills, competencies, and proficiency for the role.