[Hiring] Solution Support Engineer @Netflix

Role Description

We’re looking for a Solutions Support Engineer to help Netflix engineers build, debug, and operate applications on our Python developer platform and paved paths. This is a hands-on engineering role for someone who enjoys solving hard technical problems, improving developer workflows, and turning recurring issues into better tools and platform capabilities.

• Debug complex issues across Python applications, frameworks, dependencies, CI/CD, runtime environments, and platform integrations.
• Build tooling, automation, and diagnostics that make problems easier to prevent and resolve.
• Become a trusted expert on Netflix’s Python platform and developer tooling.
• Turn recurring developer pain points into improvements in tooling, documentation, workflows, and platform capabilities.
• Partner with Python Platform and other engineering teams to solve problems that cross system boundaries.

Qualifications

• Demonstrated software engineering experience building, debugging, or operating production systems.
• Proficiency in Python, with a track record of debugging and contributing to production code, libraries, or frameworks.
• Understanding of Python packaging and dependency management, including tools and concepts such as pip, pyproject.toml, virtual environments, and wheels.
• Experience with Python frameworks and development tooling such as FastAPI, Flask.
• Hands-on experience using AI coding assistants and agentic tools (e.g., Claude Code, Cursor, MCP) to troubleshoot, automate, and accelerate engineering work.
• Experience debugging unfamiliar codebases and diagnosing issues across multiple layers of a system, including dependencies, build and CI/CD systems, runtime performance, concurrency or async I/O, distributed systems, or service-to-service integrations.
• Ability to read and reason about framework and library internals when application-level debugging is not sufficient.
• Demonstrated ability to take ownership of ambiguous technical problems and drive them toward resolution.
• Effective written and verbal communication skills in English, including the ability to explain technical issues to engineers with different areas of expertise.
• Interest in improving developer productivity and making engineering workflows more effective at scale.

Requirements

• Experience in one or more of the following:
• Platform engineering, developer productivity, or internal tooling.
• SRE, resilience engineering, fault injection, chaos testing, or progressive delivery.
• Large-scale AWS or Kubernetes environments.
• JavaScript/TypeScript, Java, or debugging systems that span multiple technology stacks.

Working Model

This role is remote, with the option to work from our Warsaw office for in-person collaboration or onboarding as needed. You will work closely with teams across EMEA and the US/Canada, with core hours for this role set at 12:00–20:00 CET.

Inclusion

Inclusion is a Netflix value and we strive to host a meaningful interview experience for all candidates. If you want an accommodation/adjustment for a disability or any other reason during the hiring process, please send a request to your recruiting partner.

We are an equal-opportunity employer and celebrate diversity, recognizing that diversity builds stronger teams. We approach diversity and inclusion seriously and thoughtfully. We do not discriminate on the basis of race, religion, color, ancestry, national origin, caste, sex, sexual orientation, gender, gender identity or expression, age, disability, medical condition, pregnancy, genetic makeup, marital status, or military service.