[Hiring] Site Reliability Engineer @Nordhealth

Role Description

As a Site Reliability Engineer in the Platform Engineering team, you'll help keep that platform reliable, secure and easy to ship to, across cloud and hybrid environments. You'll work closely with software engineering and product teams. On this team, experienced engineers own their domains. This is a hands-on role covering infrastructure as code, deployment pipelines, observability, incident response and security. You'll take part in the team's 24/7 on-call rotation!

• Build and operate infrastructure across cloud and hybrid environments: networking, infrastructure as code, containers and cost.
• Improve deployment pipelines and automation, including feature flags and progressive delivery: faster builds, safer deploys, quick rollbacks.
• Apply the team's monitoring standards across logs, metrics and traces, so problems are found before customers report them.
• Define SLOs for key user journeys and set up alerting that pages for urgent risks, such as a disk filling up or a certificate about to expire, and stays quiet otherwise.
• Take part in 24/7 on-call and incident response, and improve both: runbooks, blameless postmortems, and follow-up actions.
• Keep the platform secure: vulnerability management, patching, and framework and dependency upgrades. Manage secrets and access with least privilege.
• Build compliance into the platform: audit logging, data residency and access controls.
• Test backups and restores regularly, and keep recovery procedures documented and rehearsed.
• Find repetitive manual work and automate it away.
• Shape developer experience: internal tooling, self-service workflows and paved paths that let engineers ship faster and safely.
• Help move the regional products onto the unified platform without disrupting the clinics that rely on them.

Qualifications

• 4+ years running production systems for a SaaS product, in an SRE, platform or DevOps role.
• Strong Linux and networking fundamentals: DNS, TLS, HTTP and load balancing.
• Infrastructure as code (Terraform or similar) on a major cloud provider.
• Containers and orchestration (Docker plus Kubernetes, ECS or similar).
• CI/CD pipelines (GitHub Actions, GitLab CI or similar).
• Observability tooling (Prometheus and Grafana, Datadog or similar) and SLO-based alerting.
• Real on-call experience: you've handled incidents, written postmortems and followed through on the fixes.
• You're comfortable coding in Go, Python or Bash, and can find your way around application code.
• Fluent English, written and spoken, and you work well remotely and asynchronously.

Requirements

• Network engineering and DNS administration.
• Hybrid environments: running workloads in a data centre alongside the cloud.
• Feature-flag-based deployments and progressive delivery.
• Operating relational databases (MySQL or PostgreSQL): replication, backups, restores and upgrades.
• Regulated industries such as healthcare: GDPR, ISO 27001, data residency.
• Cloud cost optimisation (FinOps).
• Migrating or consolidating platforms without downtime.
• Contributions to open-source infrastructure tooling.

Benefits

• The chance to work in a meaningful industry and in a fast-growing, global company on a path to changing digital healthcare.
• Competitive compensation and benefits.
• Learning and professional growth opportunities.
• The tools you need, and enjoy using.
• Frequent company events and talented colleagues from around the world.