[Hiring] ServiceNow Lead Developer @Recutify

Role Description

A ServiceNow Site Reliability Admin and Lead Developer for a website asset management project is responsible for both strategic oversight and hands-on implementation, ensuring the reliability, performance, and customization of ServiceNow solutions to optimize IT and business processes for asset management.

ServiceNow Site Reliability Admin Responsibilities

• Administer, enhance, and support the ServiceNow-based asset management systems, ensuring robust operational stability and high system reliability.
• Review, evaluate, design, and implement ServiceNow enhancements.
• Oversee and tune platform performance, integrations, and backend processes, including database optimizations.
• Integrate ServiceNow Asset Management modules with other business systems (e.g., CMDB, ITSM).
• Perform system and integration testing of ServiceNow asset management functionalities.
• Maintain business process documentation, governance, and compliance.
• Provide training and technical support for deployment and release activities.
• Lead knowledge transfer sessions and collaborate with internal and external stakeholder teams.

Lead Developer for Website Asset Management Responsibilities

• Lead the design, development, and deployment of ServiceNow solutions for website and asset management workflows.
• Collaborate with stakeholders to gather requirements and translate into technical specifications and solutions.
• Configure applications, workflows, dashboards, business rules, UI actions, and integrations (REST/SOAP APIs).
• Develop and maintain Forms, Views, and Service Catalog components for asset management.
• Mentor and guide junior developers, performing code reviews and ensuring best practices.
• Drive technical innovation, process optimization, and adoption of new ServiceNow features.
• Ensure alignment with business objectives, ITIL/ITSM practices, and scalability needs.
• Prepare and present performance reports, post-mortem analyses, and improvement plans.

Qualifications

• Bachelor's degree in Computer Science, Information Technology, or related field.
• 5+ years of ServiceNow platform development and administration experience, including asset management.
• ServiceNow Certified System Administrator (CSA) and preferably Certified Implementation Specialist (CIS).
• Solid understanding of ITSM, ITIL, and asset management processes.
• Strong JavaScript, REST/SOAP API, and Agile project experience.
• Exceptional communication, documentation, and leadership skills.

Company Description