[Hiring] ServiceNow Developer @IIIIIIUS

Role Description

As a ServiceNow Developer, you play a pivotal role in successfully developing and deploying ServiceNow solutions for our clients. You will be responsible for contributing to designing, configuring, customizing, and implementing ServiceNow applications to meet specific client business requirements.

• Solution Discovery & Design:
  • Work closely with Solutions Architects and Business Analysts to understand and document business outcomes and functional requirements.
  • Translate them into effective ServiceNow solution designs.
• Technical Implementation:
  • Collaborate with cross-functional teams to implement ServiceNow solutions.
  • Ensure solutions meet industry best practices.
  • Develop and maintain complex scripts, business rules, and UI policies.
• Data Migration:
  • Support data migration design and activities from legacy systems to ServiceNow.
  • Ensure data accuracy and consistency during the transition.
  • Validate that data is migrated to the most beneficial ServiceNow data structures.
• Integration Management:
  • Assist architects and senior developers in integrating ServiceNow with other systems and applications.
• Technical Documentation:
  • Create detailed documentation of configurations, customizations, data schemas, and other technical decisions.
• Testing and Quality Assurance:
  • Conduct thorough testing of ServiceNow configurations.
  • Validate functionality, data integrity, and user experience.
  • Address any issues and perform necessary adjustments.
• User Training:
  • Support end-user training to ensure smooth adoption of the implemented solution.
• Change Management:
  • Support change management efforts during the transition period.
  • Address inquiries and resolve issues promptly.
• Incident and Problem Resolution:
  • Troubleshoot and resolve technical issues related to ServiceNow implementations.
  • Collaborate with support teams for timely resolution of incidents and problems.
• Security and Compliance:
  • Adhere to security best practices and ensure compliance requirements are met.
• Continuous Learning:
  • Stay updated on the latest ServiceNow features, enhancements, and best practices.
  • Continue certification and training to meet Practice standards.
• Collaboration and Communication:
  • Work closely with project managers, implementation specialists, and stakeholders.
  • Ensure seamless project coordination and effective communication.

Qualifications

• US Citizenship is required.
• Must be able to obtain a DHS Public Trust clearance.
• MUST RESIDE IN THE United States (U.S.) and the work MUST BE PERFORMED in the United States (U.S.).
• 3+ years of software development experience.
• 1+ years of experience implementing ServiceNow solutions.

Requirements

• 1+ years of experience with CSM or ITSM.
• 1+ years of experience troubleshooting and resolving technical issues related to ServiceNow implementations.
• 1+ years of experience scripting beyond basic ServiceNow scripts.
• 1+ years of experience in Agile Scrum.
• Certified in one or more additional mainline certifications, with preference for:
  • ServiceNow Certified Application Developer
  • Certified Implementation Specialist – Human Resources
  • Certified Implementation Specialist – CSM
  • Certified Implementation Specialist – Discovery
  • Certified Implementation Specialist – SAM
  • Certified Implementation Specialist – PPM
• Experience in App Engine.
• Service Portal customization experience.
• Hands-on experience configuring or building 3 or more ServiceNow applications.
• In-depth knowledge of ServiceNow platform capabilities, modules, and best practices.
• Familiarity with ITIL processes and IT Service Management (ITSM) principles.
• Strong scripting skills in JavaScript and GlideScript.
• Strong technical skills, including workflow configuration and business rule development.
• Experience in customizing UI and creating complex workflows.
• An understanding of integration techniques with external systems.
• Hands-on experience troubleshooting and resolving technical issues.
• An active DHS or DoW clearance.

Benefits

• The pay range for this position based on full-time employment is: $81,499.00 - $138,549.00.