[Hiring] ServiceNow Architect @Ondaro (US)

Role Description

Serve as a leader within the Business Workflows team, delivering high-quality ServiceNow solutions.

• Collaborate closely with clients to identify business challenges and define strategic solutions.
• Architect innovative solutions leveraging the ServiceNow platform.
• Combine technical expertise, consulting skills, and leadership capabilities to drive successful project delivery.
• Guide cross-functional teams throughout solution design and implementation.
• Influence stakeholders and support decision-making across projects and client engagements.
• Communicate clearly, tailoring messages for different audiences, and resolving ambiguity effectively.
• Actively listen, ask insightful questions, and demonstrate empathy and understanding.
• Expertise in managing multiple high-priority demands while navigating ambiguity effectively.
• Strong analytical, creative problem-solving, and consultative influencing skills.
• Influence stakeholders and teams in a consultative manner, ensuring clarity on needs, dependencies, and issues.
• Exhibit strong problem-solving skills and analytical thinking.
• Maintain full utilization by tracking work hours and aligning with organizational goals.

Qualifications

• Experience implementing and integrating ServiceNow.
• Proven expertise as a technical consultant in client environments.
• Proficiency in ServiceNow product lines, including scripting in JavaScript (Business Rules, Client Scripts, UI Actions, AngularJS, etc.).
• Strong interpersonal and communication skills, with a focus on customer-centric solutions.
• Certified System Administrator.
• Certified Technical Architect.

Requirements

• Act as a key technical interface between clients and development teams.
• Lead architectural design, development, deployment, and integrations for the ServiceNow platform.
• Conduct workshops to gather technical and business requirements.
• Develop and enforce technical design standards, best practices, and patterns.
• Optimize solutions to align with client needs, leveraging deep knowledge of ServiceNow products and capabilities.
• Ensure quality deliverables and proactively identify areas for improvement within the ServiceNow ecosystem.
• Mentor team members and share knowledge of best practices for technical design.
• Maintain expertise in ServiceNow technologies such as SSO, SAML, LDAP, REST, SOAP, and web services.

Benefits

• Robust benefits package designed with your needs in mind.
• Support for continued education and career development through paid training, including ServiceNow certifications.
• Training dollars and hours built into the annual plan for each employee.