[Hiring] Senior Technical Consultant @Ridgeline

Role Description

As the number of concurrent customer implementations at Ridgeline grows, our Technical Consulting team is changing how it builds, deploys, and supports third-party integrations. This role is split roughly evenly between delivering integrations for new customers and helping launch a new managed integration services capability within consulting.

• Help bring integration code into a single source of truth.
• Define repeatable deployment and operating models.
• Make every new build faster and more consistent than the last.
• Work closely with Technical Consulting leadership and Platform Engineering.
• Shape how Ridgeline supports customers long after go-live.

Qualifications

• 3–5 years of professional experience delivering technical solutions for customer or internal stakeholders in a software, consulting, or complex technology environment.
• Experience working in a complex technology organization, ideally a microservices environment.
• Practical software development or systems engineering experience beyond configuration.
• Experience owning the resolution of a complex, high-impact technical challenge within a multi-system or microservices environment.
• Comfort working directly with customers and vendors, and the ability to learn new technologies and domains quickly.

Requirements

• Lead and project manage integration workstream.
• Conduct discovery sessions to develop and document a thorough understanding of customers’ integration needs.
• Build and deploy integrations that are reusable, well documented, and maintainable across customers.
• Partner with Platform Engineering to move integration code into a single source of truth with consistent deployment practices.
• Improve our implementation methodology and consulting efficiency, with a focus on reducing technical debt and the hours required for repeat builds.
• Help define the operating model for managed integration services that supports customers after go-live.
• Engage directly with customers and vendors to scope, build, and troubleshoot integrations.

Benefits

• The cash compensation amount for this role is targeted at $114,000 - $143,000 OTE.
• Final compensation amounts are determined by multiple factors, including candidate experience and expertise.
• Opportunities for advancement in your career and the ability to make a true impact on the product.
• Participation in the Company Stock Plan subject to the applicable Stock Option Agreement.
• Unlimited vacation, educational and wellness reimbursements, and $0 cost employee insurance plans.

Bonus Points

• Experience in financial services or investment management (not required; we welcome backgrounds from other industries).
• Experience championing and driving adoption of source control, testing, deployment, and monitoring practices for a team.
• Hands-on experience with Workato or another Integration-Platform-as-a-Service solution.
• Explored and developed initial ideas about agentic operations.
• Strong opinions about different models and when to use them is a plus!