[Hiring] Senior ServiceNow Developer @S Base Technologies

Role Description

Sr. ServiceNow Developer - ITSM + ITOM (BGC Required)

• Remote working is ok.
• Cost: $60/hr on C2C
• Duration: 3 months with extension.
• Visa: US Citizens

Initial key focus areas in which the DT Services team expects to support during this program are:

• ServiceNow CMDB Health
  • Analyze the CMDB/AMDB, document findings and improvement opportunities.
  • Document recommendations in agile story format as input to Customer backlog.
  • Support remediation activities in alignment with best practices.
• Forescout integration
  • Prepare ServiceNow CMDB/AMDB for integration with Forescout eyeExtend module.
  • Install Forescout eyeExtend and configure to continuously maintain the CMDB/AMDB.
• Client Device Order Management
  • Assess and remediate as needed the current state of the ServiceNow ITSM module to ensure system prerequisites are fit for purpose.
  • Implement the client device order components (request form, catalog) and workflow for approval and CMDB/AMDB reconciliation.

Assume advisory role to the Dell project team as a ServiceNow developer and SME in ITSM & ITOM.

• Responsible for the configuration and customization of the technical solution tasks and activities driven by the prioritized agile/scrum stories defined for each sprint.
• Develops and configures various areas of the solution's technical architecture, including Service Portal/Employee Center, Service Catalog, Request, Change, Asset Management, Configuration Management (CMDB), and integrations.
• Design, develop, and configure workflows, forms, scripts, and screen tailoring, workflow administration, report setup, data imports, custom scripting, and third-party software integrations leveraging ServiceNow development best practices and coding standards.
• Design technical solutions to address complex requirements, evaluating alternate solutions, identifying the best option, and implementing the solution.

Qualifications

• ServiceNow certified system administrator.
• ServiceNow SME in core platform, ITSM & ITOM.

Requirements

• Certified Application Developer - ServiceNow (CAD) (Nice to Have).
• Experience working with Government / DoD or in the Energy sector (Nice to Have).