[Hiring] Senior Facets Technical Consultant @TekWissen

Role Description

We are seeking an experienced TriZetto Facets Technical Consultant to lead performance analysis and optimization of high-volume Facets batch processing and Microsoft SQL Server workloads. The role will focus on:

• Reducing batch processing windows
• Resolving application and database bottlenecks
• Improving workload efficiency
• Strengthening production stability, monitoring, and recovery

Key Responsibilities

• Analyze and optimize Facets batch jobs, SQL queries, scripts, and stored procedures.
• Perform batch runtime, dependency, critical-path, workload, and throughput analysis to identify optimization opportunities.
• Diagnose SQL Server performance issues, including locking, blocking, deadlocks, wait statistics, indexing, CPU, memory, and I/O bottlenecks.
• Recommend improvements to batch sequencing, parallel processing, workload distribution, SQL performance, and batch-window reduction.
• Perform root-cause analysis of recurring batch failures and recommend restart/recovery procedures, operational runbooks, monitoring, and automation improvements.
• Analyze performance across Claims, Payments, XC, and Pre/Post-Adjudication processing.
• Establish performance baselines and validate optimization recommendations through performance and regression testing.
• Support capacity planning, workload forecasting, performance monitoring, and environment comparisons.
• Document findings, risks, recommendations, and a prioritized performance improvement roadmap.

Qualifications

• 10+ years of experience in enterprise application development, production support, database engineering, or performance optimization, with strong hands-on TriZetto Facets experience.
• Strong hands-on knowledge of BINB, 837I, CLMU, CKMM, 835, and BOTB batch streams, including execution flows, dependencies, failure analysis, restart/recovery, and performance optimization.
• Deep understanding of Facets batch architecture, job streams, dependencies, sequencing, scheduling, and restart/recovery processes.
• Strong hands-on experience with Microsoft SQL Server, T-SQL, stored procedures, and SQL performance tuning.
• Experience with execution plans, Query Store, DMVs, indexing, wait statistics, locking/blocking, and deadlock analysis.
• Proven experience troubleshooting and optimizing high-volume, performance-sensitive production batch workloads.
• Good understanding of healthcare payer processing, particularly Claims, Providers, Payments, and adjudication processes.
• Strong root-cause analysis, problem-solving, technical documentation, and stakeholder communication skills.
• Ability to collaborate across application, database, infrastructure, testing, and production support teams.

Preferred Qualifications

• Experience with NetworX, PBA, Facets Workflow, XC/extract processing, or related Facets components.
• Experience with enterprise batch schedulers, monitoring, and observability tools.
• Experience with performance testing, capacity analysis, workload forecasting, and operational automation.
• Experience supporting and optimizing large-scale healthcare payer production environments.

Years of Experience

• 11.00 Years of Experience

Company Description

TekWissen is a global workforce management provider headquartered in Ann Arbor, Michigan that offers strategic talent solutions to our clients world-wide. Our client is an American multinational information technology services and consulting company and is a leading provider of information technology, consulting, and business process outsourcing services, dedicated helping the world's leading companies build stronger businesses.