[Hiring] Senior Engineer - Observability Platform @CVS Health

Role Description

Join CVS Health Enterprise Technology and help evolve observability at Fortune‑6 scale. The Enterprise Observability Platform (EOP) delivers standardized, frictionless instrumentation and telemetry pipelines for engineering teams across all CVS Health application environments—spanning on‑prem, hybrid, and multiple public clouds.

As a Senior Observability Platform Engineer, you will:

• Design, build, and operate large‑scale observability services that process billions of logs, metrics, and traces daily.
• Develop high‑performance backend services using Go, Python, and Java.
• Lead the adoption of OpenTelemetry-based instrumentation and standards across the enterprise.
• Partner closely with SRE, Cloud Engineering, CI/CD, Infrastructure, Digital Security, and application teams to shape platform strategy.
• Enhance developer experience and ensure reliable, secure, and cost‑efficient observability at scale.
• Provide senior technical leadership, influence architectural direction, and help deliver a world‑class, self-service observability ecosystem.

Qualifications

• 5+ years of experience in Software Engineering.
• 3+ years of experience with observability practices, including SLIs/SLOs/SLAs, alerting, and incident management.
• 3+ years building production-grade backend services in Go and/or Java.
• 3+ years implementing and operating OpenTelemetry, including OTLP, semantic conventions, and instrumentation patterns.
• 3+ years with cloud-native and containerized platforms (Docker, Kubernetes, Argo CD).
• 3+ years working with public cloud platforms (AWS, GCP, or Azure).
• 2+ years designing and scaling distributed, high‑volume data pipelines.
• 2+ years of experience with Infrastructure as Code tools such as Terraform or CloudFormation.
• 2+ years of experience with Helmcharts, Kustomize etc.
• 2+ years working with Grafana OSS or comparable observability backends (e.g., Grafana, Loki, Tempo, Mimir).
• 2+ years with relational databases (PostgreSQL, MySQL).

Requirements

• Experience with service meshes and networking technologies such as Envoy and Istio.
• Experience integrating or operating commercial observability platforms (Datadog, New Relic, AppDynamics, etc.).
• Experience with On-Call Scheduling tools such as OpsGenie, PagerDuty, GoAlert etc.
• Experience with streaming and data platforms such as Kafka, Pulsar, or similar technologies.
• Familiarity with time-series, NoSQL, or analytical databases (ClickHouse, Bigtable, Cassandra, etc.).
• Experience with cost optimization and capacity planning for large-scale telemetry systems.
• Experience with chaos engineering, resiliency testing, or fault injection.
• Background in security‑aware platform design, including secure service‑to‑service communication.
• Experience mentoring senior engineers and influencing platform standards across organizations.
• Strong operational experience supporting 24x7 production systems, including on‑call responsibilities.
• Strong technical communication and cross‑team collaboration skills.
• Experience operating in regulated or compliance‑heavy environments (e.g., healthcare, finance).

Education

• Bachelor’s degree from accredited university or equivalent work experience (HS diploma + 4 years relevant experience).

Benefits

• Comprehensive medical, dental, and vision coverage.
• Paid time off.
• Retirement savings options.
• Wellness programs and other resources, based on eligibility.