[Hiring] Principal Architect @Salesforce

Role Description

Our Financial Services Industry Architecture team works on Salesforce’s largest and most complex banking, insurance, and wealth management customers. We don’t stop at showing customers what’s possible; we prove it by building it with them. Success here is a working prototype or a deployed asset, not a great deck.

As a Principal AI & Integrated Solutions Architect, you will be the trusted technical lead for a set of strategic FS accounts. You’ll help design agentic AI architectures that hold up under real scrutiny:

• Governed multi-agent systems
• Headless and API-first experiences
• Unified data and integration patterns that span Agentforce, Data 360, MuleSoft, and the customer’s existing systems

You’ll work across the full engagement, which includes:

• Framing the problem with C-level and Chief Architect stakeholders
• Building the prototype that proves the value
• Handing it off cleanly to partners and delivery teams for scaling into production

You’ll sit within an FS segment team and belong to the broader Regulated Industries architecture community, giving you exposure to patterns and peers across financial services, healthcare, life sciences, and the public sector.

Qualifications

• 10+ years in enterprise or solution architecture, including significant customer-facing work in financial services: banking, insurance, wealth/asset management, or payments.
• Deep hands-on experience with the Salesforce platform (Financial Services Cloud, Service/Sales Cloud, Data 360) and enterprise integration, ideally MuleSoft and API-led design.
• Practical, current experience designing and building AI solutions, including LLM-based agents, retrieval and grounding, agent orchestration, and emerging interoperability standards such as MCP and A2A.
• Builder credibility: Prototyping using code (Apex, JavaScript/Node, Python, or similar) and AI-assisted development tools.
• Working knowledge of FS regulatory and risk requirements: privacy, data residency, model risk management, auditability, and AI governance.
• Executive presence: Ability to hold architecture debates with a Chief Architect and move to a decision.
• A team-first operating style: Comfortable working within aligned coverage, sharing assets, and making others better.

Requirements

• B.S Computer Science, Software Engineering, MIS
• Knowledge of related applications, relational databases, and ERP technologies
• Strong oral, written, presentation, collaboration, and interpersonal communication skills
• Ability to work as part of a team to solve technical problems in varied political environments
• Minimum of 4 years of professional experience.

Benefits

• Time off programs
• Medical, dental, vision, and mental health support
• Paid parental leave
• Life and disability insurance
• 401(k) plan
• Employee stock purchasing program